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RADIOLOGY ORDER ENTRY (ROE) WITH DECISION SUPPORT. Daniel I. Rosenthal MD Massachusetts General Hospital Boston, MA ABR Practice performance Summit August 19, 2006. BACKGROUND. Order Entry system created 2001-2002 Information required by Radiology Convenience of clinicians
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RADIOLOGY ORDER ENTRY(ROE)WITH DECISION SUPPORT Daniel I. Rosenthal MD Massachusetts General Hospital Boston, MA ABR Practice performance Summit August 19, 2006
BACKGROUND • Order Entry system created 2001-2002 • Information required by Radiology • Convenience of clinicians • Decision Support added 11/2004 • Perceived need for clinical guidance • Insurance issues • Increasing pre-authorization requirements • “Pay for performance” contracts
FEATURES • MD and support staff functions • Appointment selection • Insurance Preauthorization • Patient information • “Important Findings Alert” • Duplicate examination warning • Special billing circumstances
The Ordering “page” • “Special Considerations” • Communications • “Protocols” • Indications: • Signs and symptoms • Known diagnoses (not r/o) • Abnormal previous tests • Free text optional At least one is mandatory optional
INDICATIONS • Derivation • Expert opinion • Common medical language • Minimize duplication • Requirements: • ICD9 • Appropriateness value • Maintenance • Additions, deletions • Clinical review: CPM groups including specialists and primary care doctors
“Appropriateness” Values 1-3 Low Utility 4-6 Intermediate 7-9 High Utility
Utilization Management • NOT a gatekeeper • “Scores” and all changes to orders are recorded • Regular analyses are done • Senior clinicians (not Radiologists) counsel individuals with low scores
From Recommendationsto ROE-DS Pre-Test Probability of CAD J Am Coll Cardiol 2005; 46:1602. From information system
From Recommendationsto ROE-DS Pre-Test Probability of CAD J Am Coll Cardiol 2005; 46:1602. Not indications for imaging
Example:ATYPICAL, POSSIBLY ANGINAL PAIN Not Radiology Demographics Modalities NON-IMAGING STRESS Start age X Ray MR PET NUC PERF End age CT MRA ANGIO ECHO CTA Sex Different utility depending upon age and sex
From Recommendationsto ROE-DS:Combined indications When two or more indications with different appropriateness scores are listed: 1) the HIGHER appropriateness table is shown 2) UNLESS they combine to give a specific appropriateness value
Sample Analysis:Indications for Cardiac Imaging • Rory B WeinerM.D. cardiology • Faisal M MerchantM.D. cardiology • Jeffrey BWeilburgM.D. physicians org admin • 30 consecutive out-patient studies Fall 2005 • Indications for MIBI imaging as entered by providers into ROE verified by review of the medical record
Sample analysis: Rory B WeinerM.D. Faisal M MerchantM.D.Jeffrey BWeilburgM.D.
Growth of ROE • 3500-4000 examinations per week • 200,000 per year Decision support added
Current Status • ROE handles 90% of all pre-scheduled outpatient exams • 95% of PCPs either use ROE directly or have their clinical staff do it for them • 80% of general Internal Medicine orders come directly from physicians
Exam As % of Total Hospital Volume % Red by exam type % of Total Hospital Low Utility Exams SPINE MRI 10% 15% 43% SPINE CT 2% 27% 14% EXTREMITY MRI 7% 6% 14% HEAD CT 4% 8% 9% Nuclear Cardiology 3% 7% 6% FACE OR SINUS CT 1% 14% 5% TOTAL 91% Low Utility Examinations
% Disagree with guidelines 25 Other imaging was tried and unhelpful 6 Other imaging would take too long to obtain 5 Recommended by a specialist 55 Patient Demand 9 TOTAL 100 Reasons for Proceeding on “Red”
Why is the “Red Rate” falling? • More appropriate ordering • Same appropriate orders, additional justification • False histories (gaming)
What Has Worked • Support from clinical leadership • Close collaboration with administrative leads
The EndFor more information, please contact:Daniel Rosenthal, MDDIRosenthal@partners.org617 726 8784