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Text here. Going Mobile! How to Optimize Content and Select a Format. Mike Hamilton V.P. Product Evangelism MadCap Software. Types of Devices Delivery Formats Delivery Strategy. Agenda. Types of Devices. Smartphones. Tablets. Types of Devices . Small form factor (3” to 5”)

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  1. Text here • Going Mobile! • How to Optimize • Content and Select a Format Mike Hamilton V.P. Product Evangelism MadCap Software

  2. Types of Devices • Delivery Formats • Delivery Strategy Agenda

  3. Types of Devices

  4. Smartphones Tablets Types of Devices

  5. Small form factor (3” to 5”) Relatively low resolution 320x480 480x360 400x800 640x960 Touch/Swipe interfaces Smartphones/Hand Helds

  6. Primary Limitations: Limited screen width Fine for text Problematic for large, non-text content Touch/Swipe interfaces Elements must be sized to be compatible with human touch Smartphones/Hand Helds

  7. Medium form factor (7” to 10”) Medium to high resolution 800x600 1024x600 1024x768 2048x1536 Touch/Swipe interfaces Tablets

  8. Primary Limitations: Touch/Swipe interfaces Elements must be sized to be compatible with human touch Tablets

  9. Delivery Formats

  10. EPUB WebHelp Mobile WebHelp HTML5 (WebHelp 2) Delivery Formats

  11. Designed for long, linear documents (novels) Requires a viewer Presents like a book, but reflows content like a web page EPUB

  12. Advantages Comfortable book-like feel “Off-line” format Single file Standards-based EPUB

  13. Disadvantages Requires an installed viewer Difficulty with “overflow” Inconsistentviewers No branding EPUB

  14. Optimized for small format devices Uses the on board browser Tested: Android Blackberry iPhone Windows Phone WebHelp Mobile

  15. Advantages: One output supportsall devices Can be branded Always up to date Handles “overflow”content well WebHelp Mobile

  16. Disadvantages: Requires a livedata connection WebHelp Mobile

  17. Optimized for medium or large format devices Uses the on board browser Tested: Int. Explorer Chrome Firefox Safari WebHelp

  18. Advantages: Cross-browser and cross-platform Can be branded Known experience WebHelp

  19. Disadvantages: Frameset technology causes security and SEO issues Some find it “dated” Not touch friendly WebHelp

  20. Optimized for medium or large format devices Uses the on board browser Tested: Int. Explorer Chrome Firefox Safari HTML5

  21. Advantages: Cross-browser and cross-platform No frameset! Can be branded Known experience HTML5

  22. Disadvantages: Not as easy to configure as the older WebHelp No IE6 or IE7 support HTML5

  23. Mike’s Mobile Support Strategy

  24. WebHelp Mobile Use a dedicated mobile Master Page Customize your CSS using a Mobile “medium” Use conditionals to remove any unnecessary content Smartphones/Hand Helds

  25. Modified WebHelp or HTML5 Customize your CSS using a Mobile “medium” Modify Skin file to increase the size of navigation items Tablets

  26. Determine what devices you need to support Select an output format for each type of device Tailor content using Master Pages, Skin files, and Conditionals Modify WebHelp (HTML5) Skin files for touch compatibility Summary

  27. Questions? Mike Hamilton V.P. Product Evangelism MadCap Software

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