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PM 511 Improving Project Management Processes March 28,1998. Class Schedule. March 14th - Completed Introduction, Overview & Expectations Train Wrecks & Bad Radios, Chap. 1 New Leadership Competencies, Chap 2 Systems Thinking, Chap. 3 March 21st - Completed
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Class Schedule • March 14th - Completed • Introduction, Overview & Expectations • Train Wrecks & Bad Radios, Chap. 1 • New Leadership Competencies, Chap 2 • Systems Thinking, Chap. 3 • March 21st - Completed • Getting The Daily Work Done, Chap. 4 • Meaning, Purpose & Focus to Work, Chap. 5 • Breakthrough Improvement, Chap. 6 • Keeping Track: Improvement, Progress & Success, Chap. 7 • Assignment • Create Process For Task Accomplishment (Individual)
Class Schedule • March 28th • Leading by Asking Good Questions, Chap. 8 • Performance Without Appraisal, Chap. 9 • Leadership Into the Next Millennium, Chap. 10 • Assignment • Process & Process Improvement (Group) • April 4th • Final Exam - Presentation
Our Day’s Time Line • 4 Hrs - Class Work • Lunch • 1 Hrs - Class Work • 1 Hrs - Speaker or Group Work • 2 Hrs - Group Work
Leading By Asking Good Questions • The New Concept of Leadership - 264 • Asking Good Questions - 266 • Four Improvement Strategies - 269 • Strategy 4: The 7 Step Method - 273 • Diagram 8-7 (276-277) • Good Listening: What You Do After You Have Asked a Good Question - 280 • 4 Dysfunctional Communications Styles - 282 • The Inquiry Process - 287
Performance Without Appraisal • What Do We Mean By Performance Appraisal - 304 • The Case Against Performance Appraisal - 307 • Our Fixation With Heroes And Culprits - 318 • Performance Without Carrots, Sticks, And Appraisal - 324 • Debundling The Services Of Performance Appraisal - 328 • APOP - 354 • Dismantling Performance Appraisal: Decision Trees - 355 • Questions - 361
Leadership Into The Next Millennium • Introduction: What is Leadership? - 370 • Speaking Plainly … about Gemba! - 372 • Leaders of Systems - 372 • The Footprints of Leadership - 375 • A Kind Word About Leaders - 376 • Ford - 378 • Healing Workplaces And Learning Workplaces - 378 • How To Convert Your Boss - 387 • The 47 Habits Of Pretty Good Leaders - 391 • The Crazymaking … - 397
Final Exam For April 4th • Process & Process Improvement (Group)