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Enhancing Project Management Processes for Better Results

Explore key leadership competencies, communication strategies, and performance evaluation methods in project management. Learn to lead effectively by asking good questions and drive breakthrough improvements. Dive into the future of leadership in the new millennium.

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Enhancing Project Management Processes for Better Results

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  1. PM 511Improving Project Management ProcessesMarch 28,1998

  2. Class Schedule • March 14th - Completed • Introduction, Overview & Expectations • Train Wrecks & Bad Radios, Chap. 1 • New Leadership Competencies, Chap 2 • Systems Thinking, Chap. 3 • March 21st - Completed • Getting The Daily Work Done, Chap. 4 • Meaning, Purpose & Focus to Work, Chap. 5 • Breakthrough Improvement, Chap. 6 • Keeping Track: Improvement, Progress & Success, Chap. 7 • Assignment • Create Process For Task Accomplishment (Individual)

  3. Class Schedule • March 28th • Leading by Asking Good Questions, Chap. 8 • Performance Without Appraisal, Chap. 9 • Leadership Into the Next Millennium, Chap. 10 • Assignment • Process & Process Improvement (Group) • April 4th • Final Exam - Presentation

  4. Our Day’s Time Line • 4 Hrs - Class Work • Lunch • 1 Hrs - Class Work • 1 Hrs - Speaker or Group Work • 2 Hrs - Group Work

  5. Step Three

  6. Leading By Asking Good Questions • The New Concept of Leadership - 264 • Asking Good Questions - 266 • Four Improvement Strategies - 269 • Strategy 4: The 7 Step Method - 273 • Diagram 8-7 (276-277) • Good Listening: What You Do After You Have Asked a Good Question - 280 • 4 Dysfunctional Communications Styles - 282 • The Inquiry Process - 287

  7. Performance Without Appraisal • What Do We Mean By Performance Appraisal - 304 • The Case Against Performance Appraisal - 307 • Our Fixation With Heroes And Culprits - 318 • Performance Without Carrots, Sticks, And Appraisal - 324 • Debundling The Services Of Performance Appraisal - 328 • APOP - 354 • Dismantling Performance Appraisal: Decision Trees - 355 • Questions - 361

  8. Leadership Into The Next Millennium • Introduction: What is Leadership? - 370 • Speaking Plainly … about Gemba! - 372 • Leaders of Systems - 372 • The Footprints of Leadership - 375 • A Kind Word About Leaders - 376 • Ford - 378 • Healing Workplaces And Learning Workplaces - 378 • How To Convert Your Boss - 387 • The 47 Habits Of Pretty Good Leaders - 391 • The Crazymaking … - 397

  9. Final Exam For April 4th • Process & Process Improvement (Group)

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