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Global Trends in E-Commerce

Global Trends in E-Commerce. October 16, 2008. Peter Rodenhauser Director of Professional Services Softshare, Inc. About Softshare. E-Commerce solution provider since 1992 Leader in EDI/XML solutions Over 4,000 network and software clients

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Global Trends in E-Commerce

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  1. Global Trends in E-Commerce October 16, 2008 Peter RodenhauserDirector of Professional ServicesSoftshare, Inc.

  2. About Softshare • E-Commerce solution provider since 1992 • Leader in EDI/XML solutions • Over 4,000 network and software clients • Wide range of e-commerce solutions for various industries such as manufacturing, financial, automotive, logistics, healthcare, (re)insurance, and retail • Worldwide customer support • Reseller network in North and Central America, Europe, Africa and Asia

  3. Presentation Overview • E-Commerce implementations in the US • National and international standards group • Considerations for global implementations • Trends and predictions • Summary • Questions

  4. US E-Commerce Implementations • Manufacturers best results are realized when focusing on collaboration with suppliers • There have been barriers to overcome in implementing e-commerce systems • Technology has finally caught up with EDI • Too many companies are underutilizing their existing platforms

  5. Standards Groups • Internationalization of standards continues to be a challenge • Groups actively listen to members to improve upon standards • Corporations are participating less and must be pushed to contribute • New standards groups have emerged focusing on non-B2B messaging

  6. Global Implementation Considerations • Supply chains are becoming more complex and span greater distances and cultural differences • Work with the business units in advance to ensure accurate messaging • Determine capabilities • Identify and set realistic goals • Research country or region specific standards • Leverage past mistakes and turn them into lessons learned

  7. Global E-Commerce Trends • Government programs are a significant vehicle for c-commerce implementations • Retail, grocery and logistics industries are the most active in encouraging trading partners to implement EDI • Small and medium sized companies demand flexible integration solutions • European companies focus on core competencies and outsource technology to consulting groups

  8. Global E-Commerce Trends • High percentage of first time implementers seek to achieve full integration • Organizations are seeking a scalable, reliable system that is easy to deploy and manage • Software needs to be capable of handing different business processes and must integrate with existing IT investments

  9. Summary • As a business expands globally so will its e-commerce platform • Standards groups provide as much value as its members contribute back into it • Not all trading partners are created equal • Companies in Europe and Asia are being driven to implement B2B processes and demanding flexible solutions and successful implementations

  10. Questions?

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