‘ HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU ‘

1. KNOWLEDGE MANAGEMENT ‘HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU ‘

2. IMPORTANCE OF SHARING KNOWLEDGE AND EXPERIENCE: |STARTING POINTS • The learning organization: lifelong learning as a permanent task in a highly evolving society • To make professionals stronger to make them realise their task (empowerment) • Developcompetences: Human Ressources Development • Build & Share Expertise in and outside the organization: (Ubuntu Philosophy  EPO2) • Finally: realizing our mission: quality of life for every cliënt

3. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS THROUGH THE CAREER OF STAFF MEMBERS • Welcome and introduction of new staffmembers • Plans of Development • Annually program of training themes • Develop experts - Train the trainer

4. Are you comfortable? A chocolat? The first day in a new work environment HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS WELCOME AND INTRODUCTION OF NEW STAFFMEMBERS INTRODUCTION CYCLE:Introduction day and 8 sessions during the first year o Vision and mission of the organization o structure of the organisation functions/views/communication lines o Important visions/procedures: Quality Policy Sexuality and relationships correct UBUNTU attitude towardcliënts Fire safety and prevention o the communication in the Organization o fire safety o etc

5. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS PLAN of DEVELOPMENT • for the staffmembers (individual) • For each team • For the coördinator / leader

6. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS ANNUALly program of TRAINING THEMES • Agogic themes • Key skills • Management skills • Leadership skills

7. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS DEVELOP EXPERTS - TRAIN THE TRAINER • Supporting staffmembers to become an expert • Supporting staffmembers to share their expertise with others • learning teaching skillsto share expertise

8. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS DIFFERENT FORMS OF LEARNING • training on the job • internal – external training • intervison groups • general conferences • Specifiec skll training • …

9. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS TRAINING ON THE JOB • INTRO CYCLE • Socialization by new staffmembers themselves • Learning by the example of personal coaches - Coordinator – collegues

10. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS INTERNAL - EXTERNAL TRAINING SESSIONS Presenting with impact Jobcoaching Management by coaching Job conversation Self evaluation and develop a common policy Emancipation of people with disablities … Basic course autism General conference Group Ubuntu Introduction of new staffmembers External courses en workshops …..

11. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS OTHER FORMS OF LEARNING • intervision groupssharing expertise between staffmembers • Internal conference themes: Aspects of our vision that needs explanation and deepening; often by external speakers- workshops – good practise

12. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|DIFFERENT WAYS SPECIFIC SKILLS TRAINING FOR COÖRDINATORS AND STAFFMEMBERS ‘13 • For days training: a management by coaching training • Staffmembers will be trained in giving sex education to people with disabilities • Training them to support colleagues to handle situations about relationships and sexuality

13. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|EXAMPLES A FEW EXAMPLES • Management by coaching • Presenting with impact • Train the trainer course: How to run a training session? • a Course for caregivers: How to support adults with a disability • Workshop feedback

14. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|EXAMPLES MANAGEMENT BY COACHING • 4 SESSIONS: • The GROW model • Exercises – role play – discussion • Application • Training skills by: …..

15. models WHAT IS HAPPENING NOW? WHAT DO YOU WANT? GOAL REA-LITY 1 2 WILL OPTIONS 4 3 WHAT COULD YOU DO? WHAT WILL YOU DO?

16. models THE FOUR STAGES OF LEARNING

17. MANAGEMENT BY COACHING ILLUSTRATIONS ILLUSTRATIONS / METAPHORS

18. MANAGEMENT BY COACHING ILLUSTRATIONS / METAPHORS

19. TRAINING JOB CONVERSATION VIDEO - ROLE PLAY

20. GROUP DISCUSSION

21. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|EXAMPLES PRESENTING WITH IMPACT 

22. HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | EXAMPLES PRESENTING WITH IMPACT “Someone else who wants to interrupt me??...” Please put your 3D glasses on and everything will be clear Dealing with difficult situations “Please, a little more passion with your marker!!!” How to start a good presentation? We learn more from audio-visual Be prepared!

23. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|EXAMPLES HOW TO RUN A TRAINING SESSION?Train the trainer course • Learning by experience • Preparation • Your knowledge - The group? – Goals – Structure – Rehearsal – Organization – Help • The right setting • Starting the training session • Holding the attention • Difficult situations, difficult behavior • audio-visual media • teaching tools • assessing of a training session A Four-day interactive training

24. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|EXAMPLES A COURSE for CAREGIVERS:SUPPORTING ADULTS WITH A DISABILITY • a COURSE developped for professionals in South Africa • About PEOPLE WITH A DISABILITY • CONTENT & OBJECTIVES: Knowledge – skills – attitudes: competences, neccessary for caregivers • A five-day TRAINING

25. HOW WE SHARE KNOWLEDGE AND EXPERTISEIN GROUP UBUNTU|EXAMPLES COURSE CAREGIVERS: SUPPORTING ADULTS WITH A DISABILITY 1. a vision: PERSONS WITH A HANDICAP: FIRST OF ALL CITIZENS 2. MENTAL RETARDATION 3. A PERSONAL PLAN OF SUPPORT 4. OTHER DISABILITIES AND FIRST AID 5. COMMUNICATION 6. TEACHING METHODS 7. LABOUR 8. SUPPORTING INDEPENDENT LIVING 9. SEX EDUCATION FOR MENTALLY RETARDED PEOPLE