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BEING AN HR TRANSFOMER

BEING AN HR TRANSFOMER. http://www.youtube.com/watch?v=bmHLulbWm74. AGENDA . Personnel vs. HR Transforming as a HR Advisor HR Effectiveness Standard of Excellence Partnership as a Trusted Adviso r. Personnel vs. HR Activity. Shifting our role from Personnel to HR. High.

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BEING AN HR TRANSFOMER

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  1. BEING AN HR TRANSFOMER

  2. http://www.youtube.com/watch?v=bmHLulbWm74

  3. AGENDA • Personnel vs. HR • Transforming as a HR Advisor • HREffectiveness • Standard of Excellence • Partnership as a Trusted Advisor

  4. Personnel vs. HRActivity

  5. Shifting our role from Personnel to HR High TRUST Low BUSINESS INSIGHT High

  6. Transforming as an HR Advisor • Unceasing curiosity • Questioning • Listening • Self-awareness • Self-management • Standard of Excellence • Importance of Influence

  7. Core Skills – Unceasing Curiosity “When you are curious, you are no longer in the role of the expert. Instead you are joining your clients in a quest to find out what’s out there.” From Co-Active Coaching

  8. Core Skills – Questioning “A Paradigm shift occurs when a question is asked inside the current paradigm that can only be answered from outside.” Marilee Goldberg “The Art of the Question”

  9. Core Skills – Questioning High Power Why and What if? How and What! Who, When Where, Which? Low Power Yes/No Questions.

  10. Core Skills – Questioning • Challenge assumptions and being free from judgment • Focus attention • Connect ideas • Seek deeper insight • Create forward movement

  11. Core Skills – Listening: Facts vs. Stories • What facts do you hear as you discuss issues with your clients? • What stories do you hear as you discuss issues with your clients? • How do you differentiate between the two?

  12. Your Effectivenessas: A HR an Business Partner& Advisor Who You Are Self-Management (Standard of Excellence) Self-Awareness (Importance of Influence)

  13. The Standard of Excellencehttp://youtu.be/LEZ-xCKFQfQ

  14. The Feedback Loop

  15. Self-Evaluation: Personal Needs • Think about a current challenge you have right now at work • How might a Personal Need show up or trip you up? • How do you recognize when a Personal Need is coming up for you? • How have you managed that Personal Need in the past? • What can you do to manage this need in addition to invoking the “empty vessel”?

  16. Self-Management ~ Self-Awareness • Empty Vessel Concept • As the consultant, we must always make sure that we have an empty vessel as we begin to have our conversations with our clients • Having an empty vessel means that we must have the self-awareness of who we empty to and the self management to do it appropriately

  17. Once we do that…. • What’snext?

  18. The Concept of Partnership • Helping the client • Get to the “Ground Truth”and identify the real problem • See things from different angles • Fix a problem to STAY fixed • Being in service to others

  19. Trusted Advisor as partof the Relationship • Working with the individual • Asking the right questions, not providing the right answers • You DO NOThave the answers • The answers are INSIDE the client • Every BUSINESS issue is a PEOPLE issue

  20. Appendix

  21. Resources • The Fifth Discipline; Peter Senge • Flawless Consultant; Peter Block • Fierce Conversations; Susan Scott

  22. Fierce Conversations®Mineral Rights • Identify the issue What is the most important thing that you and I should be talking about today? • Clarify the issue What’s going on? How long has it been going on? Am I understanding you correctly? • Determine the current impact How is the issue currently impacting you? Others? The company? As you consider these results, what do you feel? • Determine future implications If nothing changes, what are the implications? When you consider these possible outcomes, what do you feel? • Examine personal contribution to the issue How have you contributed to the this problem/issue? What piece of this issue has your name on it? • Describe the ideal outcome When the issue is resolved, what difference will it make? When you contemplate these results, what do you feel? • Commit to action What is the most potent step you could take towards resolution? What can I follow up with you?

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