Project Planning

1. Project Planning Manajemen Proyek dan Strategi Kepemimpinan Jurusan Teknik Elektro Universitas Udayana September 2011

2. Telecommunications – related end user projects • upgrading a company’s computer systems to allow better data communication with their customers or easier access to their corporate information databases; • installing a new LAN with high speed wireless capability; • moving a department to a new building (with the focus here on the communications portion of the move) setting up a “hotelling” office concept that has no assigned cubicles for workers, who will now simply pick up a cart when they arrive, and plug in the cart in any free cubicle, with the network able to locate them as if they were in a permanent location;

3. Telecommunications – related end user projects • developing a disaster recovery plan and selecting vendors to provide the required services; • implementing a new communications system, thereby moving from an environment which provides customer services on site to one in which a set of services is provided electronically via kiosks, handsets and computers;

4. Telecommunications – related end user projects • implementing an e-commerce system to allow the company to sell existing and future products over the web, including the capability to advertise, accept order and payment, keep confidential information secure, provision the products and provide follow-up support for orders as required. • E-bay • Tokobagus.com • Bhinneka.com • Amazon.com

5. What type of projects might the service provider undertake? • Developing a new service • Developing new features for an existing service • Analyzing the introduction of another company’s competing new highspeed access service, enabling the service provider to determine the best competitive response.

6. What type of projects might the service provider undertake? • Work with a major national customer to implement his network in a way that gives him significant savings, while at the same time improving his service by moving him onto a new broadband network with better management capabilities

7. What type of projects might the service provider undertake? • Design, implement and manage a network within a conference complex for a group of UN leaders who will be attending a meeting in your city. The communications includes incoming and outgoing voice and data calls to and from the complex, internal communications amongst the politicians and their support staff while in the complex, plus a secure LAN within the meeting room itself which allows each politician to communicate and share files with his or her own ‘Sherpa, or knowledgeable assistant’ during the meeting.

8. What type of projects might the service provider undertake? • Managing a serious cable cut in a remote area, in which the cable was carrying over 40 percent of the national backbone traffic, and the redundant backup facility is currently being upgraded, and therefore cannot reliably carry its full traffic capacity

9. What type of projects might the service provider undertake? • Implement a new IPV6 capability in a separate network for customers willing to move to the leading edge protocol • Equip the current network with a new billing system which is more flexible that the current one, allowing new rating models to be adopted when desired

10. What type of projects might the service provider undertake? • Move all customer service for medium business clients to one common national call center • Introduce a new culture to the employees that is more conducive to determining customer requirements clearly before initiating design of a new service, and provides them with the tools to be able to do this.

11. Projects for the equipment vendors • Introduction of a new feature set for an existing CATV cable modem product line, enabling voice services on the IP data connection • Preparing a proposal for a major client who has issued an RFP for a solution to his problems serving clients in a town which is remote from the main other serving areas, but which has significant traffic to other major cities in the country

12. Projects for the equipment vendors • Working with a hotel chain to convince them to implement a high speed internet service offering for their guests in all hotels across the country initially, and then later the world. This service not only uses your LAN technology, but you could provide the ongoing technical support for the guests

13. A couple of examples of component manufacturer projects • introducing a new automatic reflow solder line, enabling the use of different materials for flux cleaning. This enables the company to • both reduce costs and increase the range of products the line can Handle

14. A couple of examples of component manufacturer projects • introducing radical new designs for planar antenna arrays. A project of this kind may result in a final antenna product that is smaller, lighter, and with increased performance. This can open whole new markets for the manufacturer.

15. PROJECT PLANNING & INTEGRATION • Have start date & end date • Has a unique output: product, services, etc. • The Three Dimensions of any project • Time • Cost: PM needs to decide whether or not the project can be completed within the budget. If this cannot be done, the earlier the company assesses this, the better. • Scope: meeting the level of quality that was defined for each sub-projects

16. the processes involved in projectplanning and integrations

18. Project Management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. • The Project Charter is a high-level description of the project, which is used to recruit the Project Manager, and subsequently to communicate the project information to those who need to know it.

19. Stakeholders include anyone who has a stake in the project • She made a proposal to her own management proposing that she organize a Super Seminar, to show these four complex technologies to the executives of a few hundred of the largest customers, asking them to provide feedback on designs that would work well for them.

20. Project Scope

21. The steps are as follows: • 1. Great Idea • The idea is either a wonderful new opportunity, or a solution for a problem. • 2. Project Charter • 3. Scope Description • 4. Scope Management Plan • 5. Work Breakdown Structure

22. Project Charter • The Charter is a very high level description of the project. It should be only 1-3 pages. • Since so many topics must be covered within only a few pages, the Charter has to be high level.

23. Project Charter • In theory the Charter is written by the Project Sponsor (management) and used to recruit the Project Manager. • In actual fact, it is often written by the Project Manager or the project initiator. • If marketing generate the project, they might also prepare the Charter, and present a full Charter to management for discussion and acceptance. The sponsor can then use the document to recruit a Project Manager.

24. Once the approvals are gained, it can be used first to authorize the Project Manager to expend resources and recruit a team, and then as a communications tools for sharing information with all the stakeholders • The signing off on the Charter is the authorization for the PM to proceed to gather the people for the project, and for management to expect that these people will produce whatever is promised in the Charter

25. The budget, we hope, is NOT available at this point. • However, management has to allocate money for the project, so you almost always see a number for the total budget in the Charter, and sometimes there is a bit of financial breakdown as well. But this is not the real budget. This is just a preliminary indicator. The Project Manager will develop the detailed and accurate budget with the project team after the Work Breakdown Structure has been completed • Example: project charter

26. Project Scope • The project Scope Statement should contain at least the following information • Business Need • A goal should be expressed in terms of a measurable outcome that is desired. • A problem should be defined in terms of the gap between “the desired state” and “the current state.”

27. Project Scope • Project Justification • Provides rational to justify the expenditure, and to justify the undertaking of this project rather than other projects, which would meet other business needs. • The rational could be an increase in revenue, an improvement in customer service, which will help in specified ways to maintain customers, an improved visibility, etc. • There should be enough information provided to allow management to understand the benefits of this project, and to compare these benefits to those of other projects competing for the same resources. • The rational should be directly related to the corporate goals and mandate

28. Project Scope • Product Description • The product description provides a brief narrative description of the ‘product’ (which is the solution to the business need identified above). • Project Deliverables • Included/Not Included • Project cost objectives • Every objective specified – not just cost objectives - should be S.M.A.R.T. • Specific , Measurable, Attainable, Realistic, Time bound

29. Project Scope • Project Schedule Objectives • Project Quality Objectives • Project Constraints • Project Assumptions and Risks • Success Measures • See example ‘Project Scope’

30. References • PROJECT MANAGEMENT FOR TELECOMMUNICATIONS MANAGERS, Celia L. Desmond, World Class – Telecommunications, KLUWER ACADEMIC PUBLISHERS, 2004, Part II