1 / 41

Welcome to the UC Flex Town Hall Meeting October 5, 2005

Town Hall Meeting Agenda. Welcome

geona
Download Presentation

Welcome to the UC Flex Town Hall Meeting October 5, 2005

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

    1. Welcome to the UC Flex Town Hall Meeting October 5, 2005

    2. Town Hall Meeting Agenda Welcome & Opening Remarks Fred Siff President’s Address Nancy Zimpher UC Flex Human Resources Update Jim Tucker UC Flex Financials Status Dale McGirr Continuous Improvement and Support Jim Lewis, Dennis Yockey Related Initiatives Jim Lewis, Dennis Yockey Questions & Answers UC Flex Project Team

    3. Welcome! Fred Siff, VP and CIO

    4. Opening Remarks The 5th in a series of Town Hall Meetings Business-driven, IT enabled transformation Keys to Success

    5. Keys to Success UC Flex Financials success due to: Experience Process Community Vanilla Designed to succeed Scope management World class partners

    6. President’s Address Dr. Nancy Zimpher, President

    7. Six Goals: Place Students at the Center Grow Our Research Excellence Achieve Academic Excellence Forge Key Relationships & Partnerships Establish a Sense of “Place” Create Opportunity

    8. UC Flex Human Resources Update Jim Tucker, VP for Administrative & Business Services

    9. UC Flex Human Resources Deliver on-time & on-budget Utilize an integrated approach to design & build the system Provide for common business processes and data at all levels within the University Eliminate shadow systems wherever possible Provide an integrated core solution that improves current operations and allows for future enhancements

    10. UC Flex HR Functional Scope HR Administration Organization and Position Management Recruitment (interface to PeopleAdmin) Personnel Administration Time Management Benefits Administration Payroll Processing and Payroll Accounting Employee Self Services (ESS) and Manager Self Services (MSS) will replace ePAF Talent Management

    11. Current HR Systems Environment

    12. HR Timeline by Phase

    13. UC Flex HR Governance UC Flex HR Governance is: “Assignment of decision rights & the accountability framework to encourage desirable behavior in the use of IT” In other words, making decisions to support the project Types of decisions made: Programmatic – i.e. cost, schedule, deadlines, resources, etc Process – Within a single domain (e.g. HR, FI, etc.) and across domains (i.e. Integration) 1 and 2 are interdependent

    14. Key Challenges Recognize that the culture for ERP project governance requires significant change – implementing UC HR Flex is not “business as usual” Embrace the fact that the most serious challenge to the success of UC Flex HR is not the SAP software, but rather the University’s ability to adopt new processes and execute change management Balance consensus with progress

    15. Goals Provide direct executive sponsorship and demonstrate unwavering commitment Clearly define Roles and Responsibilities for all participants Provide a single point of focus for the project and for the community Empower the project team and hold them responsible Make each decision rapidly and one time only

    16. Driving Change – The Process Change Leadership Group (PCLG)

    17. PCLG – Roles & Responsibilities The Process Change Leadership Group are meeting weekly and their responsibilities include: Approved the SAP Business Blueprint (Functional Design) Controlling the Functional Scope and approving any Functional Scope Changes Resolving, in a timely manner, process-related issues where alternative approaches exist that require a decision to be made Assessing the organizational impacts of the SAP design and acting as change leaders to ensure the impacts are understood by the UC community and are adequately addressed

    18. UC Flex HR Benefits A standard (SAP-centric) platform allowing a truly integrated system Streamlined business processes using the SAP system to provide faster, more convenient service to the University community Increased flexibility to manage activities in centrally or decentralized modes Electronic Workflow approvals

    19. Schedule of UC Flex HR Activities HR Process Overviews October – November 2005 Configuration June – December 2005 Integration Testing December – February 2006 Payroll Parallel Testing February – May 2006 Role Mapping Validation February 2006 End User Acceptance Testing February – March 2006 End user training April – June 2006 Final sign-off of readiness June 2006 UC Flex HR Go Live July 2006

    20. Unique Challenges for UC Flex HR HR is visible and mission critical Will affect more people in a wider range of colleges and geographies Greater need for “hand holding” among user population to adapt to changes HR process changes require a more formalized process for involvement of stakeholders in resolution of issues Process Change Leadership Group will facilitate consensus building NEW: Liaisons and Leaders will facilitate knowledge transfer from UC Flex to end users

    21. Transition Leader Program formalize the process of involving stakeholders leverage existing communications networks facilitate knowledge transfer from UC Flex to end users help employees be part of change activities provide for local guidance for end users ensure department heads, faculty, administrators and users are all kept informed increase the level of preparedness campus wide

    22. Communications Flow

    24. UC Flex Financials Status Dale McGirr, Senior VP, Planning, Finance & Community Development

    25. Financials Project Milestones Project Delivered On Schedule/On Budget Budget Planning Go-Live – April 2005 Financials Go-Live – July 2005 First Month-End Closed – August 2005 900 End-Users Completed Training Plans 1060 individual training plans delivered – May 2005 880 active on-line users – July 2005 Knowledge Transfer to UC Trainers completed – August 2005 Two-tiered Support Model Delivered First tier support integrated into UCit Help Desk – July 2005 Second tier Competency Center staffed by SMEs – July 2005

    26. UC Flex Competency Center

    27. UC Flex Competency Center End-User Outreach Programs Open Help Sessions 386 end-user visits in July and August Tips `n Tricks Sessions For Targeted End-User Audiences Requisition and Term Contracts (2 sessions in July) Asset Management (2 sessions in August) Reporting (2 sessions in September) Reporting Focus Group (1 session in September) More focus groups and user groups to come

    28. UC Flex Continuous Improvement and Support Jim Lewis, UC Flex Project Manager Dennis Yockey, UC Flex Project Manager

    29. UC Flex Competency Center Mission

    30. UC Flex Competency Center

    31. UC Flex Reports “Going Live” Model – flexibility and shared responsibility Strategy evolve to the new reporting model depend on super users to provide reports to others continue to employ focus groups for requirements create user groups to build wide-spread expertise

    32. UC Flex Reports “Challenges” Acceptance of the new model Response: general and focused training Expressed need of BAs to filter reports to their end users Response: Reports must cascade from top down Availability of appropriate detail to end users Response: Improvements to standard reports More to come – now is the beginning, not the end of UC Flex Reports and is the top priority of the Competency Center.

    33. Production Support Activities

    34. Ongoing Support Staff

    35. Help Desk Call History

    36. Help Desk Call History by Business Area

    37. Help Desk Call History by Other Areas

    38. UC Flex – Related Initiatives

    39. Other UC Flex Sources of Information

    40. We Welcome Feedback and Questions

    41. Questions and Answers

    42. Thank You for Your Continued Support

More Related