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Quality Measures for Serious Illness Care: Key Insights for Providers

Gain valuable insights on quality measures for individuals with serious illnesses. Discover strategies to engage patients and prioritize structure over outcomes to enhance care delivery. Presented by Richard J. Baron, MD, this content emphasizes the essential connection between providers and patients in delivering excellent care.

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Quality Measures for Serious Illness Care: Key Insights for Providers

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  1. Three Takeaways for Thinking about Quality Measures for People with Serious IllnessRichard J. Baron, MD, MACPPresident, CEOABIM & the ABIM FoundationNational Academies Roundtable on Quality Care for People with Serious Illness April 17, 2018

  2. Disclosure of ABIM Service: Richard Baron, MD • I am the President of the American Board of Internal Medicine (ABIM). • To protect the integrity of certification, ABIM enforces strict confidentiality and ownership of exam content. • As President of the ABIM, I agree to keep exam information confidential. • As is true for any ABIM candidate who has taken an exam for certification, I have signed the Pledge of Honesty in which I have agreed to keep ABIM exam content confidential. No exam questions will be disclosed in my presentation.

  3. Go “upstream” for providers, connect with intrinsic motivation • Complicated, stressed, overburdened environment for clinicians right now • Measures are done TO them, not WITH them • But they actually DO go to work to provide excellent care to patients • Always remember –and talk about- the “why” • Choosing Wisely vs. Part 4 MOC

  4. Engage patients • It’s why we exist, why we go to work • If it doesn’t matter to patients it shouldn’t matter • Common ground with providers • Creates legitimacy for the work

  5. Focus on structure, not process or outcome • Outcomes are of course what we care about BUT • They are the product of complex interactions between individuals, teams, technology, systems, the way care is organized/paid for, etc. • We are more likely to get it right thinking about what structures would need to be in place than pre-specifying outcomes

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