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Essentials of Running a Literacy Program ~ or ~ How does Your Garden Grow?

Essentials of Running a Literacy Program ~ or ~ How does Your Garden Grow?. Diane Moseley Marcia Tungate READ/Orange County 2006. Your Program. Multi-sites Large county programs City programs Single site programs. Overview. Till the Soil Plant the Seeds Feed the Roots

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Essentials of Running a Literacy Program ~ or ~ How does Your Garden Grow?

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  1. Essentials of Running a Literacy Program~ or ~ How does Your Garden Grow? Diane MoseleyMarcia Tungate READ/Orange County 2006

  2. Your Program • Multi-sites • Large county programs • City programs • Single site programs

  3. Overview • Till the Soil • Plant the Seeds • Feed the Roots • Make it Bloom • Nurture your Program

  4. Till the Soil Essential Knowledge • Mission Statement • Organizational fit • Adult literacy facts • Literacy needs in the community

  5. Till the Soil: Mission Statement • Learn the Mission Statement • Every good organization has one • Do you know yours?

  6. Till the Soil: Where do I fit? • Know Where You Fit • Organizationally in the library • In the local city and county government

  7. Till the Soil: Adult Literacy Facts • Gather the facts—just the facts • National: ProLiteracy / NALS / Census • Statewide: Literacyworks / Department of Education • County: Library Reference desk / Registrar of Voters • Learn the facts • Create a facts sheet

  8. Till the Soil: Community Needs • Community Needs Assessment • Existing services • Trends • Demographic • Educational • Economic • Where are the gaps?

  9. Plant the Seeds • Far-sighted Plan • Active Support Group • Valuable Linkages • Good, Solid Management

  10. Seeds: Strategic Plan • Multi-year • Externally focused • Developed by Program Leadership

  11. Seeds: Operational Plan • One year • Internally focused • Created by Staff

  12. Seeds: Support Group • Governing or Advisory • Forwards the mission • Reflects Stakeholders’ interests • Ensures stability • Develops resources

  13. Seeds: Community Linkages • Further the mission • Integrate literacy into the community • Contribute to the well-being of the community • Comprehensively serve program participants

  14. Seeds: Solid Management • People • Paper • Money

  15. Seeds: Solid Management • People • Employees • Volunteers • Learners • Other library staff

  16. Seeds: Solid Management • Paper • Accountability • Accurate • On-time

  17. Seeds: Solid Management • Money • Budget • My responsibilities • On-going record-keeping • Accountability • Resource Development • Potential grants must align with the strategic plan

  18. Feed the Roots • Raise Awareness • Be Client-Oriented • Develop People • Build Leadership

  19. Feed the Roots: Raise Awareness • Utilize Marketing Tools • Partner, Partner, Partner • Collaborate with Community Partners

  20. Feed the Roots: Raise Awareness • Partner with local businesses • Identify • Big companies • Small companies • Offer • Know what you can offer • Remember the WIFM’s! • Ask • Don’t start here • Do your research

  21. Feed the Roots: Raise Awareness • Collaborate with your Collaboratives! • Take advantage of opportunities to piggy-back • Don’t just sit there – Do something • Stay alert for opportunities to serve • Don’t overextend

  22. Feed the Roots: Be Client-Oriented • How do you meet participants’ needs? • Continually assess your services • What do you have now? • What do your volunteers want? • What do your learners want? • Watch Trends

  23. Feed the Roots: Be Client-Oriented • Everyone is your client • External • Participants: Tutors, learners, etc. • Businesses • Internal • Library staff • City staff • Advocate internally & externally

  24. Feed the Roots: Develop the People • Prepare for succession • Nobody stays forever • Build Staff • Volunteer • Paid • Provide opportunities • Growth makes people stay • Limits Attrition

  25. Feed the Roots: Build Leadership • Leaders beget Leaders • Volunteer staff • Community businesses • Trainers • Public speakers • Advocates • Experts to train special classes

  26. Make it Bloom • Grow Level of Service • Utilize a Support Board • Increase Public Awareness

  27. Make it Bloom: Grow Level of Service • Learners • Support, Support, Support • Train, train, train • Give ’em a job and get ’em involved • Remember your succession plan

  28. Make it Bloom: Grow Level of Service • Tutors • Support, Support, Support • Retain, Retain, Retain • Give ’em a job and get ’em involved • A cautionary note: • Sometimes you need to free up a volunteer’s future for other opportunities.

  29. Make it Bloom: Utilize a Support Board • They already love you! • Expand your net – get experts from other fields • Let your Support Board find other good members

  30. Make it Bloom: Increase Public Awareness • This is On-Going • Apply for every award on earth • Keep your name in the paper • Remember your marketing tools • Become your local literacy guru

  31. Nurture Your Program • Remain abreast of literacy facts • Be positive with learners and all volunteers • Draw on your support board • Maintain positive public relations • Keep management policies and records up to date

  32. Review • Till the Soil • Plant the Seeds • Feed the Roots • Make it Bloom • Nurture your Program

  33. Best Practices • Pay attention! • Ask: • “What works?” • “What doesn’t?” • STAY POSITIVE & ENJOY!

  34. Resources • Books • Web pages • People • Handouts

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