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Enterprise Architecture: Practical Approaches

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Enterprise Architecture: Practical Approaches

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    1. Enterprise Architecture: Practical Approaches Leo de Sousa, Manager, Application Services and Enterprise Architecture British Columbia Institute of Technology CAUDIT Enterprise Architecture Symposium 2007

    2. Enterprise Architecture: Practical Approaches

    3. Vision: BCIT will be Canada’s premier polytechnic institution. Mission: To build pathways for career success in the global marketplace through teaching excellence and applied education and research Size: Approximately 48,000 students are enrolled annually at BCIT. BCIT has five campuses: – Burnaby Campus – Downtown Campus – Marine Campus – Aerospace and Technology Campus – Great Northern Way Campus BCIT also has 20 satellite locations. Approximately 48,000 students are enrolled annually at BCIT. – 15,500 full-time students – 32,000 part-time studentsBCIT has five campuses: – Burnaby Campus – Downtown Campus – Marine Campus – Aerospace and Technology Campus – Great Northern Way Campus BCIT also has 20 satellite locations. Approximately 48,000 students are enrolled annually at BCIT. – 15,500 full-time students – 32,000 part-time students

    4. Leveraging BCIT’s Strategic Vision

    5. Enterprise Architecture “a Framework & a Practice”

    6. The Value of Enterprise Architecture Enterprise Architecture (EA) is a strategic framework to provide guidance, consultation and approval of investments in people, process and technology that aligns to and supports Institutional Strategy and Vision. The benefits of adopting EA at BCIT are : continuously aligns technology services with changing goals and objectives of the institution based on standards (people, process and technology) Provides a common language to communicate the value of IT investments to the business allows IT organizations to more strategically and effectively support the Institution’s Strategic Vision continuously aligns technology services with changing goals and objectives of the institution based on standards (people, process and technology) Provides a common language to communicate the value of IT investments to the business allows IT organizations to more strategically and effectively support the Institution’s Strategic Vision

    7. Building, Integrating and Growing EA

    8. Enterprise Architecture Roles @ BCIT

    9. Enterprise Architecture Roles (cont …)

    10. EA Communication

    11. Integrating and Growing an EA Practice Guidance, Consulting, Approval are roles of influence Architecture Development, Vendor Partnerships and Communication are roles of actionGuidance, Consulting, Approval are roles of influence Architecture Development, Vendor Partnerships and Communication are roles of action

    12. Strategic Governance Model and EA Roles EA Roles at BCIT in relation to IT Governance Model Guidance: A discussion regarding how the new idea may change the architecture and/or how the existing architecture can support the idea. Consult: Involvement in architecture design and assist with architectural alignment - specifically an initial EA review and test to identify existing architecture components Approval: Approval of technology and its accurate representation in the architecture - including documentation and updating of all EA artifacts – approval process built into PM and Chg Mgmt EA plays a role of influence in advising IT Governance groups at BCIT Strategic and Tactical Governance groups receive: EA advice on feasibility, risk, integration EA advice based on vendor and peer partnerships EA facilitates the technical reviews of technology initiatives EA Roles at BCIT in relation to IT Governance Model Guidance: A discussion regarding how the new idea may change the architecture and/or how the existing architecture can support the idea. Consult: Involvement in architecture design and assist with architectural alignment - specifically an initial EA review and test to identify existing architecture components Approval: Approval of technology and its accurate representation in the architecture - including documentation and updating of all EA artifacts – approval process built into PM and Chg Mgmt EA plays a role of influence in advising IT Governance groups at BCIT Strategic and Tactical Governance groups receive: EA advice on feasibility, risk, integration EA advice based on vendor and peer partnerships EA facilitates the technical reviews of technology initiatives

    13. EA Guiding Principles    When deciding on architecture to implement, we will: 1.    REUSE before ACQUIRE 2.    ACQUIRE before CREATE 3.    CREATE REUSABLE COMPONENTS     Definitions    ACQUIRE     add new components to the architecture either COTS or OS/CS COTS          Commercial Off the Shelf / Vendor Supplied CREATE       add new components to the architecture by creating a new component OS-CS        Open Source or Community Source REUSE        leverage existing architecture components (cost savings in training, infrastructure, etc)

    14. EA Practical Approaches Practical approaches for starting your EA practice Incorporate EA into IT Service Management Business Analysis Project Management Change Management Building a Technology Management Capability Technology Lifecycle Technology Matrix Technology Watching Building an Application Portfolio Management Capability Application Portfolio Management Leveraging the Application Portfolio

    15. Client Based IT Needs ... the flow of requests

    16. Incorporate EA into IT Service Management

    17. Building a Technology Management Capability

    18. 9/10/2012 Technology Lifecycle

    19. 9/10/2012 Technology Lifecycle Definitions

    20. 9/10/2012 Technology Lifecycle Definitions

    21. 9/10/2012 Technology Matrix

    22. 9/10/2012 Technology Matrix - Oracle

    23. 9/10/2012 Technology Watchers Recruit technical specialists to watch a vendor’s technology or an architecture domain: 1 day/month, 12 days per year (to keep current) Technology watchers are the subject matter experts Technology life cycle changes are approved by IT Services Leadership team and IT Services Project Management and Change Management processes

    24. 9/10/2012 Technology Watchers Duties of a Technology Watcher: Responsible for populating and updating the Technology Matrix document Responsible to report on changes in technology status in a Semi Annual Status Change Report Responsible for providing environmental scans to support the updating of the annual Technology Plan (3 year horizon)

    25. 9/10/2012 Technology Watching Currently Watching: Oracle, Lotus, Cognos, Sungard HE, Novell, Web Architecture, Archibus/Workplace Management, Apple, Microsoft, IT Security Planning to Watch: Network Architecture, Aruba, IBM, Learning Mgmt, Library, Bookstore, … and many more

    26. Building an Application Portfolio Management Capability

    27. 9/10/2012 Application Architecture Definition The definitions of these attributes can be found in the MS Access database included.The definitions of these attributes can be found in the MS Access database included.

    28. 9/10/2012 Application Architecture Definition The definitions of these attributes can be found in the MS Access database included.The definitions of these attributes can be found in the MS Access database included.

    29. 9/10/2012 Application Portfolio Attributes The definitions of these attributes can be found in the MS Access database included.The definitions of these attributes can be found in the MS Access database included.

    30. 9/10/2012 Application Portfolio Attributes The definitions of these attributes can be found in the MS Access database included.The definitions of these attributes can be found in the MS Access database included.

    31. 9/10/2012 Application Portfolio Attributes The definitions of these attributes can be found in the MS Access database included.The definitions of these attributes can be found in the MS Access database included.

    32. 9/10/2012 Application Portfolio Attributes The definitions of these attributes can be found in the MS Access database included.The definitions of these attributes can be found in the MS Access database included.

    33. 9/10/2012 The Value of an Application Portfolio Internet Explorer 7 – Microsoft announced that production release of IE7 on Oct 25, 2006 Registration clerks installed IE7 on Oct 26th IE7 is not certified with Oracle Forms and Banner Clerks could not work (our Banner 7 Student system did not work with the new browser!) Students had to wait until we re-imaged the PCs By using the Application Portfolio, the project manager for IE7 was able to: identify all web enabled apps (applications to be tested) identify who were the functional and technical leads (build a project team) construct a comprehensive test plan with a list of applications and their functional and technical leads. Two registration clerks at our Marine Campus downloaded and installed IE7 directly from microsoft.com site Banner 7 (web) stopped working! Students could not be served The solution was to re-image their workstations IT Services responded by sending out communications to our clients We began a project to assess the impact of IE7 on our environment The project lead brought 10 people into a room and asked them to list the web enabled applications they were responsible for After 3 hours, they still could not come up with a complete listTwo registration clerks at our Marine Campus downloaded and installed IE7 directly from microsoft.com site Banner 7 (web) stopped working! Students could not be served The solution was to re-image their workstations IT Services responded by sending out communications to our clients We began a project to assess the impact of IE7 on our environment The project lead brought 10 people into a room and asked them to list the web enabled applications they were responsible for After 3 hours, they still could not come up with a complete list

    34. 9/10/2012 The Value of an Application Portfolio Banner Student ERP – Registrar’s Office and Finance complain that the system is very slow on May 15, 2007 Dispatched a team of IT Services Analysts to look at all parts of the application stack from desktop all the way through to the SAN At the same time, Administrative ERP and Learning Mgmt system users began to complain of slow response This was rapidly becoming a major service issue to BCIT By using the Application Portfolio, the EA was able to: Extract the technical architecture attributes of the affected applications Analyse the attributes for a common element Found that all impacted systems used SAN Fibre Channel disk storage Contacted SAN Vendor to assist in diagnosis and found the root cause of the problem was a SAN configuration attribute construct a comprehensive test plan with a list of applications and their functional and technical leads that used SAN Fibre disk Two registration clerks at our Marine Campus downloaded and installed IE7 directly from microsoft.com site Banner 7 (web) stopped working! Students could not be served The solution was to re-image their workstations IT Services responded by sending out communications to our clients We began a project to assess the impact of IE7 on our environment The project lead brought 10 people into a room and asked them to list the web enabled applications they were responsible for After 3 hours, they still could not come up with a complete listTwo registration clerks at our Marine Campus downloaded and installed IE7 directly from microsoft.com site Banner 7 (web) stopped working! Students could not be served The solution was to re-image their workstations IT Services responded by sending out communications to our clients We began a project to assess the impact of IE7 on our environment The project lead brought 10 people into a room and asked them to list the web enabled applications they were responsible for After 3 hours, they still could not come up with a complete list

    35. 9/10/2012 Apps by Executive Sponsor Other questions that can be answered: Which Vice President’s have the most applications that support their portfolio? This shows IT Services’ value to Senior Executive – “Here is what we do for you” Other questions that can be answered: Which Vice President’s have the most applications that support their portfolio? This shows IT Services’ value to Senior Executive – “Here is what we do for you”

    36. 9/10/2012 Apps by Development Environment Other questions that can be answered: What technologies do we use to support applications? Can we look for opportunities to simplify? Identifies projects to simplify architecture – “Here is how we are simplifying your world” Other questions that can be answered: Can we simplify our clients’ experience when requesting technical services? Provide a standard way that IT services are delivered based on client need, NOT which developer is available – “We will deliver consistent services to our clients” Other questions that can be answered: What technologies do we use to support applications? Can we look for opportunities to simplify? Identifies projects to simplify architecture – “Here is how we are simplifying your world” Other questions that can be answered: Can we simplify our clients’ experience when requesting technical services? Provide a standard way that IT services are delivered based on client need, NOT which developer is available – “We will deliver consistent services to our clients”

    37. BCIT Enterprise Architecture Plan EA Strategy continues to evolve in a three phased approach

    38. IT Services EA Reference Model

    39. IT Services Strategic Model

    40. Enterprise Architecture aligns …

    41. Enterprise Architecture Communication HEITBC EA Community of Practice collaboration workplace for BC Higher Ed EA http://workplace.bcit.ca/heitbc_ea Higher Ed Collaboration collaboration workplace for Higher Ed issues Current members BCIT, SAIT, Mount Royal College, Athabasca U, Uvic and Flinders University Leo’s EA Blog discussion on Enterprise Architecture in Higher Ed topics http://leodesousa.ca EA Reference Models and Presentations internal EA data model containing relationships

    42. Questions?

    43. Thank You! Leo de Sousa Manager, Application Services and Enterprise Architect British Columbia Institute of Technology Leo_de_Sousa@bcit.ca

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