Applied Expert Systems, Inc., Menlo Park, California

Applied Expert Systems, Inc., Menlo Park, California CleverView® Solutions

About AES

Development of Network Performance and Availability Business Service Management Solutions • Responding to customer needs • Foreseeing far-reaching market trends • State-of-the-art technology • Ease-of-use • Stellar support systems Our Focus

Real-time monitoring & alerting • Network diagnostics and expert analysis • Historical and SLA-focused reporting • Improvement, assurance, & optimization of networks, routes, IP services and Web sites Providing:

Where We Are

AES World HQ

CleverSoft, Kunshan, China www.CleverSoft.com

Banks Bank of New York Bank of Montreal Canadian Depository Peoples Bank Insurance/Finance The Hartford AXA/Equitable Safeco TIAA-CREF Our Customers • Services • Lufthansa • BJC HealthCare • McKesson • Ameritech/SBC • INAIL, Italy • Eddie Bauer • PG & E • Army & Air Force Exchange ~2000 Users Worldwide

CleverView®

CleverView® Business Service Management Solutions

CleverView® Business Service Management Solutions For the Mainframe

CleverView® Business Service Management Solutions For the Mainframe Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing

CleverView® Business Service Management Solutions For the Mainframe Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing CleverView for TCP/IP

CleverView® Business Service Management Solutions For the Mainframe Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing Simplified network trace analysis supporting real- time packet tracing and decoding of a multitude of protocols including EE/APPN CleverView for TCP/IP

CleverView® Business Service Management Solutions For the Mainframe Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing Simplified network trace analysis supporting real- time packet tracing and decoding of a multitude of protocols including EE/APPN CleverView for TCP/IP CleverView for cTrace Analysis

CleverView® Business Service Management Solutions For the Mainframe For Open Systems Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing Simplified network trace analysis supporting real- time packet tracing and decoding of a multitude of protocols including EE/APPN CleverView for TCP/IP CleverView for cTrace Analysis

CleverView® Business Service Management Solutions For the Mainframe For Open Systems Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing Simplified network trace analysis supporting real- time packet tracing and decoding of a multitude of protocols including EE/APPN Real-time summaries of network resources and IP services on multiple devices CleverView for TCP/IP CleverView for cTrace Analysis

CleverView® Business Service Management Solutions For the Mainframe For Open Systems Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing Simplified network trace analysis supporting real- time packet tracing and decoding of a multitude of protocols including EE/APPN Real-time summaries of network resources and IP services on multiple devices CleverView for TCP/IP CleverView for cTrace Analysis CleverView for IP Service Performance

CleverView® Business Service Management Solutions For the Mainframe For Open Systems Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing Simplified network trace analysis supporting real- time packet tracing and decoding of a multitude of protocols including EE/APPN Real-time summaries of network resources and IP services on multiple devices Enterprise-wide IP performance monitoring and route usage analysis CleverView for TCP/IP CleverView for cTrace Analysis CleverView for IP Service Performance

CleverView® Business Service Management Solutions For the Mainframe For Open Systems Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing Simplified network trace analysis supporting real- time packet tracing and decoding of a multitude of protocols including EE/APPN Real-time summaries of network resources and IP services on multiple devices Enterprise-wide IP performance monitoring and route usage analysis CleverView for TCP/IP CleverView for cTrace Analysis CleverView for IP Service Performance CleverView for Route Performance

CleverView® Business Service Management Solutions For the Mainframe For Open Systems Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing Simplified network trace analysis supporting real- time packet tracing and decoding of a multitude of protocols including EE/APPN Real-time summaries of network resources and IP services on multiple devices Enterprise-wide IP performance monitoring and route usage analysis End-to-end response time monitoring and Service Level Reporting for multiple Web sites, in real time CleverView for TCP/IP CleverView for cTrace Analysis CleverView for IP Service Performance CleverView for Route Performance

CleverView® Business Service Management Solutions For the Mainframe For Open Systems Mainframe-based non-stop TCP/IP network performance monitoring, Service Level Reporting, and simplified real- time packet tracing Simplified network trace analysis supporting real- time packet tracing and decoding of a multitude of protocols including EE/APPN Real-time summaries of network resources and IP services on multiple devices Enterprise-wide IP performance monitoring and route usage analysis End-to-end response time monitoring and Service Level Reporting for multiple Web sites, in real time CleverView for TCP/IP CleverView for cTrace Analysis CleverView for IP Service Performance CleverView for Route Performance CleverView for Web Performance

CleverView for TCP/IP • Monitor z/OS-based TCP/IP application and critical resource Service Level performance in real time with SysPoint • View session information in real time for TCP and UDP endpoints (EE and non-EE sessions) with refresh interval and quick command facility using Connect Expert • Benefit from Enhanced alert notification with SNMP trap and email capabilities, with new clear message and alert history reports • View PORTMON status with Connect Expert’s Enhanced Listeners Display • Issue Start/Stop commands with LinkView, which shows the traffic and status of channel-attached processors • Access quick links to diagnostic information with PinPoint for printers, links, ports and more • Acquire EE session information about HPR pipes using ControlPoint • Draw on enhanced MIBs support that now includes BGP, CSS, OSPF, RMON, Bridge, Ethernet and Printer The Most Comprehensive z/OS-based TCP/IP Monitor in the Industry

CleverView for cTrace Analysis • Support IPv4 to IPv6 migrations • Provide diagnostic capability for SNA-TCP/IP hybrid network environments with support for EE/HPR, TN3270, and TN3270E protocol decoding • Provide session performance summary, sequence, and execution reports • Analyze session summaries between local and remote IPs, yielding averages for packet size, throughput, and session durations • Analyze activity generated by a multitude of diverse protocols • Create filters with Query Builder to isolate component parts of trace data and expedite problem analysis • Provide real-time snapshots of problem-related traces without running continuous traces Unsurpassed TCP/IP network problem diagnosis acceleration

Schedule and collect route performance data remotely, enterprise-wide, using eCollector • Analyze, from any location, route performance for any combination of endpoints, routes, time ranges, and response criteria • Configure and maintain all local and remote eCollectors from the Manager module • Import data collected from the Remote and Local eCollectors with speed and flexibility • Assess network availability through network firewalls with TCP ECHO TraceRoute option • Zoom-in on specific faulty routes and segments instantly with fault isolation • Utilize route analysis reports to analyze data collected from both ends of the route simultaneously CleverView for Route Performance Enterprise-wide IP route performance management and service level control

CleverView for Web Performance • Monitor combined Service Level performance of a Web transaction spanning multiple URLs • Monitor end-to-end response times, including wait time, for mission-critical Web sites, inside/outside the firewall • Interactively monitor Web page navigation and load times in real time, as well as keeping a tracelog for detail analysis • Visibly identify and highlight potential performance bottlenecks • Instantly provide customizable Service Level reports by hour/day/week • Generate pages for multi-page Web transaction monitoring automatically with EasyScript • Proactively establish SLOs for mission-critical Web applications The ultimate resource for monitoring end-to-end response times for mission-critical Web sites

CleverView for IP Service Performance • Monitor essential IP Business Services for availability and performance in real time • Immediate ROI • Determine optimum levels for VitalQIP® servers • Gain increased visibility into the performance, availability and service levels for critical Internet services and devices • Obtain a centralized view of your Internet services and network devices through ServicePoint • Receive alerts via your chosen method of notification when established performance thresholds are exceeded • Instantly provide customizable Service Level reports Innovative Performance and Availability Monitoring and Reporting for Internet Services and Devices

AES CleverView Solutions help ensure that networks and financial network applications are constantly up and running, and data processed are real-time and reliable ensuring the integrity of financial information. Combined with the wealth of historical reporting data available AES provides an invaluable service to Corporate Officers monitoring compliance with the Sarbanes-Oxley Act of 2002. Sarbanes-Oxley Act, 2002

Real-time monitoring & alerting • Network diagnostics and expert analysis • Historical and SLA-focused reporting • Improvement, assurance, & optimization of networks, routes, IP Services and Web sites AES Helps You Save With:

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Applied Expert Systems, Inc., Menlo Park, California