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Notifications

Notifications. List of Available Notifications -1. List of Available Notifications -2. List of Available Notifications -3. Total of 75 Notification Selections. Notification Menu. Notification Management Menu SYS Enable/Disable Notification System.

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Notifications

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  1. Notifications

  2. List of Available Notifications -1

  3. List of Available Notifications -2

  4. List of Available Notifications -3

  5. Total of 75 Notification Selections

  6. Notification Menu

  7. Notification Management MenuSYS Enable/Disable Notification System • This menu handles all the notifications. • SYS turns on the notification system for the facility. • Until then NO notifications can be sent. • Once turned on, all clinicians will receive any mandatory or enabled notifications, even if they are not using the EHR.

  8. Notification Management MenuDET Determine Recipients • Allows the user to create a simulated notification recipient list, without sending the alert. • The user can see who should be getting the notification. • Used for troubleshooting

  9. Notification Management MenuDET Determine Recipients (continued) • Each user on the potential recipient list is evaluated. • The parameters entity values are processed in a specific order to determine if that particular user should receive the notification/alert or not. • If a user on the recipient list has the notification “ON”, he/she will receive the alert.

  10. Notification Management MenuDIS Display Notifications a User Can Receive • Debugging tool to help determine why(or why not) notifications are being received by a particular individual.

  11. Notification Management MenuDIS Display Notifications a User Can Receive

  12. Notification Management MenuERA Erase Notifications

  13. Notification Management MenuFLG Flag Orderable Items to Send Notifications • This option has two sub-options to flag specific orderable items to send notifications when they are ordered, resulted, or expiring

  14. Notification Management MenuFWD Forward Notifications ... • This option lets the user set the number of days to hold a notification before forwarding it to the recipient’s supervisor, surrogate, or a backup reviewer. • Maximum 30 days. • If not set, the notification will not be forwarded. • Service/Section must be properly configured and maintained.

  15. Notification Management MenuPAR Notification Parameters ... ALL Set Show All Notifications BUL Send Flagged Orders Bulletin DEL Set Deletion Parameters EMC Providers that Require an E&M Code PRG Set Purging Interval PRI Priority Threshold for Popup Alerts PRV Set Provider Recipients RCD Set Default Recipient Devices RCP Set Default Recipients SRT Notification Sort Column

  16. Do the providers want to see alerts across patients or just for the patient on their screen? The default is to see all alerts. Notification ParametersALL Set Show All Notifications

  17. Notification ParametersBUL Send Flagged Orders Bulletin • Indicates whether to send a bulletin when an order is flagged for clarification. • Not frequently used as this sends message in MailMan.

  18. Notification ParametersDEL Set Deletion Parameters • Allows the user to set parameters to determine deletion conditions. It uses a set of codes to determine how a notification will be deleted at a site. The codes include: • Individual Recipient • All Recipients

  19. Notification ParametersDEL Set Deletion Parameters (continued) • Individual-deletes the notification for an individual recipient when: • That individual completes the follow-up action • That individual reviews notifications that do not have follow-up action • All recipients-deletes the notification for all recipients when: • Any recipient completes the follow-up action on notifications • Any recipient reviews notifications that do not have follow-up action

  20. Notification ParametersDEL Set Deletion Parameters

  21. Which user classes need to do E&M coding? Notification ParametersEMC Providers that Require an E&M Code

  22. Notification ParametersPRG Set Purging Interval • Enter the number of days to archive a notification before deletion in the Alert Tracking file.

  23. An instant message pop-up will appear by setting this parameter Priority is low, moderate or high If the notification meets the priority set, the pop-up will be generated Package value is High Notification ParametersPRI Priority Threshold for Popup Alerts

  24. Notification ParametersPRV Set Provider Recipients • Determine who is going to get the notification

  25. Notification ParametersPRV Set Provider Recipients P = Primary Provider-Inpatient A = Attending Physician-Inpatient T = Patient Care Team O = Ordering Provider E = Entering User D = IHS Primary Care provider I = IHS Primary Care Team G = IHS Designated Providers

  26. Notification ParametersPRV Set Provider Recipients

  27. Notification ParametersRCD Set Default Recipient Devices • Can set a printer to receive notifications. The printer will receive the notifications whether the notification is enabled or disabled. • (Not usually used or recommended.)

  28. Notification ParametersRCP Set Default Recipients • Enter “Yes” if the recipient should always receive this notification. Recipients (users, teams) will receive the notification on a regular basis, despite settings in the option Enable/Disable Notifications. • Example: Chaplain gets notification for all admissions even if he has turned off the notification

  29. Notification ParametersRCP Set Default Recipients

  30. Sorting is by Patient Type Urgency Notification ParametersSRT Notification Sort Column

  31. Notification Management MenuPRC Enable/Disable Notifications • Turns specific notifications on or off • E (Enabled): notification enabled for entity unless entity of higher precedence has notification disabled (ex. Enabled at System level and Disabled at User level=user will not receive notification • D (Disabled): notification disabled for entity unless entity of higher precedence has notification enabled • M (Mandatory): Notification is mandatory and cannot be disabled

  32. Notification Management MenuREC Display Patient Alerts and Alert Recipients • Used as a troubleshooting tool. • This shows users that receive a particular Alert.

  33. Notification Management MenuREC Display Patient Alerts and Alert Recipients • Produces a list of all OE/RR alerts for a specified patient for the dates you enter • Produces detailed listing on specific alerts attached to the patient record • Used mainly for troubleshooting purposes

  34. Notification Management MenuUNV Set Delays for Unverified Orders ... • Provides access to options that set up parameters for delaying unverified orders alert triggers • Set Delay for All Unverified Orders • Set Delay for Unverified Medication Orders • Primarily used for Inpatient

  35. Notification Management MenuUNV Set Delays for Unverified Orders ...

  36. Notification Management MenuURG Set Urgency for Notifications • Allows the user to set the Urgency for a notification. Used mainly for sorting in GUI displays. • The Urgencies include: • Low • Medium • High • Info only • All notifications come with a package value already set.

  37. Notification Management MenuURG Set Urgency for Notifications

  38. GUI Personal Preferences • From the Tools menu and “Options”, a user may: • Enable/disable notifications • Set a surrogate • Set the GUI display sorting: urgency, type, patient • Request Mailman bulletin be sent for flagged orders

  39. GUI Personal Preferences

  40. Display on Notifications Tab • By selecting the “Show All” box, notifications may be viewed across patients • Notifications may be sorted by clicking on the column headings • Notifications may be processed, either by processing all or by highlighting and selecting “process selected”, or “info only”

  41. Processing Notifications • Process All-use Next and Stop buttons in lower right corner of EHR to move to next notification. • Process Selected-select notifications to address. • Process Information only notifications. • Use the forward button to send the notification to another user.

  42. Processing Notifications • Process Info Only Alerts

  43. How do I receive and create notifications?

  44. Click on the notification tab, then right click inside the notification panel and click the schedule button.

  45. This dialog box will open, click on the add button

  46. This dialog box will appear. If you don’t want this notification associated with this patient, unclick the “associate with” box. Then click on the “deliver on”.

  47. To have this notification delivered today, click the “Now” button. Otherwise, this notification will not get delivered until 24hrs after it was created.

  48. Next, select the priority, subject and fill as appropriate. If you want to send this notification to someone other then yourself, click on the button on the right corner of the recipient box.

  49. Find and highlight the user or users you want this notification to go to. Then send this user to the recipient box.

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