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Sales Management:. Sales Training. That Gets Them Started and Keeps Them Going. Member Response member_response@rab.com 800-232-3131. Sales Training That Gets Them Started And Keeps Them Going. And the Research Shows…. Source: Sales & Marketing Management. True Story.
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Sales Management: Sales Training That Gets Them Started and Keeps Them Going • Member Response • member_response@rab.com • 800-232-3131
And the Research Shows… Source: Sales & Marketing Management
True Story “Charlie’s our top salesman. Ride with him today. He’ll show you how it’s done.”
True Story “Charlie’s our top salesman. Ride with him today. He’ll show how it’s done.”
What We’ve Learned Training Thousands of Sellers • Veterans have skill sets that may be outdated • New sales people have gotten different advice and tips from the veterans • They are all using different methodologies based on their own opinions and comfort zones • All this diversity is extremely difficult to manage
7 Steps To Selling Success The steps are mandatory, but personal style is optional
The Cost of Training • Formal • Ongoing Areas of Training • Product knowledge • Sales skills • Advertising • Marketing • Advertiser categories What is the cost of not training?
Training Plans New hires – What topics do you train?
Training Plans Veterans– What topics do you train?
New Hires: Product Knowledge Benefits of Radio • Reach • Frequency • Targetability • Power of sound • Consumer influence
New Hires: Station Knowledge • Audience • Format • Coverage • Testimonials • Rates • Ratings • Inventory • Packages • Alternative Revenue • Computer software
New Hires: Policies & Procedures • Employee handbook • Traffic • Creative • Production • Invoicing • Collections • Commissions
New Hires: Sales Skills Seven Steps To Selling Success • Prospecting • Appointments • Research • Client Needs Analysis (CNA) • Proposal • Presentation • Close
Tip: Create an Outline Meetings with • Program Director • Promotions • HR • GM • You
Continuing Education Annual Training Program • Objections • Proposals • Creative • Prospecting • Appointments • Presentations • Research • Vendors • RAB
Training Tips • One hour max • Multiple weeks • Homework • Review & quiz • Reward • Reinforce
Preparing Training • Research & develop • Assign salespeople • RAB.com exploration
Additional Training Opportunities • Tips clubs • Marketing organizations • Advertising clubs • Reading
Benefits of Training • Stability • Increased sales • Improved ROI
Sales Management: Sales Training That Gets Them Started and Keeps Them Going • Member Response • member_response@rab.com • 800-232-3131