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The ANF Product Suite Version 2.75

The ANF Product Suite Version 2.75. ANF Technologies, LLC. Image and Information Request Management. What is Image Request Management? Requests for all types of Images Checks Statements Invoices Many types of request systems Simple systems, such as, email or fax

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The ANF Product Suite Version 2.75

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  1. The ANF Product SuiteVersion 2.75 ANF Technologies, LLC

  2. Image and Information Request Management • What is Image Request Management? • Requests for all types of Images • Checks • Statements • Invoices • Many types of request systems • Simple systems, such as, email or fax • Complex systems, such as, enterprise content management • ANF accepts the request and manages fulfillment • Automatic • Guides manual fulfillment

  3. Image and Information Request Management • What is Information Request Management? • Requests for all types of Information • Billing inquiries • Policy inquiries • Supporting documentation • Many types of request systems • Simple systems, such as, email or fax • Complex systems, such as, enterprise content management • ANF accepts the request and manages fulfillment • Guides manual fulfillment • Manages work allocation

  4. ANF Technology Modules • Integrated Job Manager and Distribution • ANF Job Manager • Accepts input from multiple systems • Manages fulfillment of requests • ANF Distribution • Accepts images from multiple systems • Distributes images through multiple methods • ANF Image Archive Interface • Any image archive • Legacy equipment (Microfilm) • ANF Utilities • ANF Remote Monitor

  5. Download Research Request Upload Request Status ANF Job Manager COMM Service Research System (Web Express – ASI/6 – Vector – Custom) Send ResearchRequest Update Request Status Statement/Document/Data Archives (ATF – XNET – DB2 – OnDemand) ASI//12/14/15/18 Archives Customer Service Workstation ANF Job Manager User Interface Legacy Archive Interface ANF Job Manager Data Flow Image Flow Retrieve Images from Archive(s) ANF Image Client Image Archive ANF Pre-Distribution Review Output to Print, Fax, Email, Intranet (Publish), CD Distribution ANF Job Manager (LOCAL), Database and File Server View Images on ImageExplorer/ Enterprise desktop ANF Out Microfilm Scanners Paper Scanners Image Archive ANF Image Archive Interface ANF Distribution ANF Technology Integrated Request Management/Image Retrieval Environment

  6. ANF Image Archive Interface • Image Archive Interface • Automatic job creation and submission • Asynchronous operation • Multiple Archive interfaces • Viewpointe • Imagesoft • View Direct (Mobius) • Web Services • Completely integrated with ANF • Dashboard view for tracking jobs

  7. ANF Server Applications • Provides automated support • Updates/reschedules requests • ANFJobUpdater.exe/Rescheduler.exe • Sends requests to image archive • Receives images from image archive • Obtains statements from archive(s)

  8. Site Specific Code • Categorizes incoming requests • DASD, Tape, Film, BIT, Statement • Acquires sequence number information • Using ASI/12 data • Using Web Service “Get Hit List” • Using ATF data • Determines archive location

  9. Download From Requester System • Download from requester system • User initiated (e.g., ASI62ANF.EXE) • ASI/6 • Express Research • Vector • Kofile IAS • Custom system (AIM, WebIR, Envoy,…) • Upload to requester system • User initiated (e.g., ANF2ASI6.EXE)

  10. Mainframe Based Systems • Batch Download • Interprets download file • Acquires sequence numbers • Individual items • Range requests • Determines ANF Work Basket • Service Code • Date • Request size • Request SLA • Item Age • Request source

  11. Mainframe Based Request Systems • Automatic Statement acquisition • ASI/14 • Other statement/document archive • XNET • View Direct (Mobius) • BIT process • Creates pseudo documents • Converts paper item sequence numbers

  12. Web Based Requesters • Dynamic real time request • ANF web service accepts request information • ANF web service returns status response • Acquires additional information (sequence, roll numbers, archive location, etc.) • Updates request status

  13. Vector • Batch Download • Interprets download file • Acquires sequence numbers • Individual items • Range requests • Determines ANF Work Basket • Service Code • Date • Request size • Request SLA • Item Age • Request source

  14. Vector • Automatic Statement acquisition • ASI/14 • Other statement/document archive • Web Service based (e.g., XNET) • Truncated Items process • Creates pseudo documents • Converts paper item sequence numbers

  15. Custom systems (AIM, WebIR, Envoy,…) • Dynamic near real time request • File based API • ANF monitors a folder for requests • Images may also be received • Web service API • Request info received through a web service • Acquires additional information (sequence, roll numbers, archive location, etc.) • As required • Updates request status

  16. ANF Job Updater • Updates request information with data from distribution system • Request/Item status • INP = in process • PND = pending, has been submitted to Distribution • CPL = completed • UNA = unactionable, manually completed with no action • UNP = unprocessable, manually completed after attempting to process • Completes job items marked for closing

  17. ANF Job Updater • Moves request items requiring manual intervention to a manual queue • Resubmits BIT and Statement requests after correction • Reschedules corrected or expanded requests to new queue • Custom reschedule application

  18. Enhanced Security (Version 2.75) • Dual Authentication • Authenticated against default Windows Authentication Provider • Authenticated against ANF User Table

  19. ANF Displays Startup Information

  20. ANF Job Manager User Interface • Permissions based on login ID • Configurable by group • Configurable by Individual

  21. ANF Job Manager User Interface • Create reports • ANF Report Designer • Print reports • Update Legacy Archives • ASI/12, ASI/14, ASI/15, ASI/18 • ANF Roll Table (Microfilm)

  22. ANF Job Manager User Interface • Access Legacy Archives • ASI/12, ASI/14, ASI/15, ASI/18 • Move items between Work Baskets • Add requests from other sources (Excel spread sheets, Access tables, manual input, statement reconstructions, etc.)

  23. Expanded Work Basket Functionality

  24. Working within a Work Basket • List view of items • Request • Date • Sequence • Service code • Offsets

  25. Working within a Work Basket • Configurable tools • Configure functionality • Configure text • Look up sequence numbers • Locate and view statements • View the request details

  26. Sequence Number Lookup • Multiple sources • ASI/12 • ViewPointe • Web Services • Multiple tools • View data • Update a request • single item • Large volume request • Print report • Submit as a new request

  27. Statement Lookup in Work Basket • Access existing archives • View Direct • ASI 14 • Xnet • View statement as an image • Including form • AFP rendered as PDF • View statement as a text file • Allows full searching (primarily in reports) and editing

  28. Legacy Archive Interface • BIT Process / Cross Reference • Cross reference to obtain paper sequence number from ECP or BIT sequence number • Dynamically create a pseudo document replacement for truncated items • Cross reference for Teller items available through ASI/15 interface

  29. Viewing Details in a Work Basket

  30. Legacy Archive Interface • ASI/15 • View data • Incoming and Transit • Print data • Selected information • Create photo request

  31. ANF Distribution • ANF Out Service • ANF Server Component • Destination Printing • ANF Job Manager User Interface • Automatic CD Production

  32. ANF Server Components • Distribution Module (ANF Out) • Runs as a Windows Service on server • Multiple Instances • 2 – 8 instances on one box • Multi threaded • Distribute images and receive images/data through API simultaneously

  33. Destination Printing • Print requests anywhere in the enterprise • Address determines routing • Mail Code • Limit by request size • Unlimited number of sites/printers

  34. Automated CD Creation • Automated interface to Rimage CD/DVD/Blu-Ray Writers • Add “static data” through configuration • Configurable label • Full color logo • Request data and disclaimer • Request automatically routed to CD/DVD Creation • Based on service (problem) code, requester and/or number of pages • May be changed from print to Create CD in the Work Basket View

  35. Automated CD Creation • CD/DVD contains PDF file for ultimate compatibility • 128 bit AES Encryption • Compatible with Acrobat Reader version 7.0 and above • Automatic password generation • Configurable to use any alpha-numeric characters and special characters • Configurable Master password for HSBC use

  36. Automated CD Creation • ANF produces a Password Letter for each CD created • May include logo • Configurable font and text • Redirection to a printer other than production • PDF searchable on any field in the annotation or image

  37. Integrated Request View

  38. Integrated Request View • Select current or archived data • Select display order • Complete information on request/item • Browse view provides flexibility • Access images and distribution information

  39. Integrated View - Customer Service • Access images up to 90 days after distribution • Print the entire folder or individual images • Post images to user’s desktop • Fax images from Customer Service • Send the request to CD

  40. Integrated View – Distribution Info • Distribution Type • Print • Fax • CD • Publish • Email

  41. Integrated View - Customer Service • View Complete Request Folder • Available in the ‘Distribution Info’ • Add image or text files • Add images/text from other sources

  42. Customer Service/Quality Control • Clicking View/Print opens the ANF Image Viewer • Browse thumbnail view • Single image view • Folder view

  43. Distribute from the Desktop • Print to any printer on network • Including Enterprise Fax system • Send (email PDF) • Publish to the user’s desktop

  44. Edit or Add Images • Adjust brightness and contrast • Sharpen images • Remove excess dots • Highlight areas • Insert text, an image, a note, or an indemnification Stamp

  45. On Demand CD/DVD Creation • Automated interface to Rimage CD/DVD Writers • Creates 1 or more CDs or DVDs from the request • Add “static data” through configuration • All features of the Automated CD/DVD Process • Select “Create PDF” • Completely searchable PDF file is created • PDF file sent to Rimage CD/DVD writer

  46. Customer Service • Search using any criteria • Provide callers with immediate information • Navigate within a request or account

  47. ANF Image Clients (Legacy Support) • Microfilm scanners • Kodak i7300 Microimage Scanner • Canon MS series scanners • Fuji M-Drives • Minolta MS series scanners • Kodak DVR2400 • Kodak IDW

  48. ANF Image Archive Interface • Checkworks EIB – Viewpointe • Manual job control • One step request image/receive image • Synchronous operation

  49. ANF Image Archive Interface • Image Archive FTP Client • Uses Checkworks Batch interface • Automatic job creation and submission • Asynchronous operation • Automatic job completion • Multiple Archive interfaces • Viewpointe • Imagesoft

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