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Making Monthly Payments Easier with RENT ASSURANCE™ and Western Union® MoneyWise ™ Prepaid MasterCard®

Making Monthly Payments Easier with RENT ASSURANCE™ and Western Union® MoneyWise ™ Prepaid MasterCard®. With Enrollment in Rent Assurance™ Residents Will Receive a Free Western Union® MoneyWise ™ Prepaid MasterCard® E xclusive benefits and important cost savings opportunities include:

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Making Monthly Payments Easier with RENT ASSURANCE™ and Western Union® MoneyWise ™ Prepaid MasterCard®

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  1. Making Monthly Payments Easier with RENT ASSURANCE™ and Western Union® MoneyWise™ Prepaid MasterCard®

  2. With Enrollment in Rent Assurance™ Residents Will Receive a Free Western Union® MoneyWise™ Prepaid MasterCard® • Exclusive benefits and important cost savings opportunities include: • Eliminates check-chasing fees for your residents • Eliminates the need to purchase money orders to pay for rent and other monthly bills • Can save your residents up to $600 a year with enrollment in NPS • Speeds up NPS refunds for excess funds and remainder of pay • Easiest solution for NPS residents with only one direct deposit • $10 bonus when residents activate and initiate a direct deposit to the card • Provides all the great MasterCard benefits FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

  3. The Western Union MoneyWise Prepaid MasterCard • Puts Money Back in Your Residents’ Pockets! • $400+ for residents who pay by money order • $120 for residents who are hit with low balance bank fees FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

  4. Why the Western Union MoneyWise Prepaid MasterCard is Good for Your Residents • Meaningful cost savings • Most fee friendly card available today • No credit check required • Access to online shopping and bill pay anywhere MasterCard is accepted • Increased retail purchasing power / convenience at millions of locations • worldwide • Purchase protection • Cash back at retail locations • Ability to load cash and send funds abroad at more the 44,000 Western • Union locations • Easiest method for NPS refunds Better than a bank account, manage money with ease! FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

  5. Rent Assurance & Western Union Make It Easy for Residents to Manage Their Money and Take Control of Their Finances! • Residents can sign up now for a separate direct deposit to their MoneyWise MasterCard and receive a FREE $10 bonus! • Track their card balance and spending online or by phone • www.westernunion.com/mymoneywise • 1-866-953-6411 • Enjoy the benefits of on-time rent payments with Rent Assurance™ with online access to their account at www.myNPSrent.com The Western Union MoneyWise Prepaid MasterCard = Virtual Banking with Actual Value FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

  6. SETTING UP DIRECT DEPOSIT TO THE WESTERN UNION MONEYWISE PREPAID MASTERCARD • Direct deposits to the card are easy and FREE • This is separate from their NPS direct deposit • Residents can choose to have the remainder of their paycheck or a specified amount deposited directly to their prepaid MasterCard • Easiest solution for residents with only one direct deposit • Residents will receive a $10 bonus for setting up a direct deposit to their Prepaid MasterCard • Option during NPS enrollment (separate from their NPS - Rent Assurance Deposit): • Use drop down menu on online application • Select amount resident would like direct deposited to their prepaid card • Information will be printed under Bank #2 on their NPS Direct Deposit Form • Resident submits direct deposit form to employer to complete the process FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

  7. Bank # 1 Century Bank (NPS account) deposit Bank #2 Meta Bank (Western Union) deposit

  8. ACTIVATING THE CARD • NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay etc. • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc. • Residents receive their card approximately 7 days after enrollment • Remind residents to follow the directions on the card to activate immediately to start taking advantage of all of the benefits FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

  9. WESTERN UNION MONEYWISE PREPAID MASTERCARD ENROLLMENT PROCESS FOR NON-NPS RESIDENTS • As an added community benefit all residents are eligible to receive a Western Union MoneyWise Prepaid MasterCard • Go to: www.westernunion.com/nps to sign up or enroll in business office with staff help • Residents will receive a $10 bonus for setting up a Direct Deposit • to their Prepaid MasterCard – (promo code required) ESTIMATED SAVINGS FOR YOUR RESIDENTS $400+ for residents who are unbanked and pay by money order $120 for residents who are hit with low balance bank fees FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

  10. Promo code NPS101 designates your property company. Non-NPS residents need it to receive the $10 direct deposit offer

  11. FREQUENTLY ASKED RESIDENT QUESTIONS Q: Why is NPS giving me a free Prepaid MasterCard? A: Two reasons: First, your prepaid card offers the fastest way for us to send you refunds, and it’s a less expensive and more environmentally-friendly option than sending paper checks. Second, as a company, NPS is committed to helping our customers save money and build financial independence. Paying rent on time is the first step. Having your rent payment reported to a credit bureau helps. Using a prepaid MasterCard saves you more money when compared to check-cashing fees and the increasing costs of traditional retail checking accounts—all adding convenience to your payment needs. Q: Is there a monthly fee for using the card? A: No, unlike other prepaid cards or banks, there are no monthly maintenance fees, no purchase transaction fees, and no overdraft or late payment fees. Q: Where can I use my card? A: You can use your card anywhere Debit MasterCard is accepted. You can even get cash back at many retailers for no additional fee. FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

  12. FREQUENTLY ASKED RESIDENT QUESTIONS (continued) • Q: Why would I want to set up a direct deposit to my card? • A: For enrolling in direct deposit you receive a $10 bonus! There is no credit check or bank account required for the card. As you spend, you can easily track your balance online at westernunion.com/NPS. And it’s free! • Q: Can I use my prepaid card in any other way at my community? • A: Your card provides a more convenient option to pay any expense where you would typically use a check or money order, for example paying your utilities. • Q: How can I add money to my card? • A: There are 4 ways: • Sign up for direct deposit • Transfer money directly from your bank account • With cash at one of 43,000 Western Union Agent locations • With a Western Union Money Transfer transaction FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

  13. 24/7 RESIDENT ACCESS TO NPS ACCOUNTS VIA THE WEB • OR BY CALLING TOLL-FREE AT 866-428-7659 • Remind NPS enrolled residents to create a loginon the website to check direct deposits and account balances, and to request refunds when available* *All refunds must be approved by the community * Residents can create a login once they see on their paystub that their first direct deposit has been sent to NPS FREE WESTERN UNION® MONEYWISET PREPAID MASTERCARD WITH ENROLLMENT • NPS users will get a FREE Western Union®MoneyWiseT Prepaid MasterCard® • Residents will agree that their information will be shared with Western Union® • Resident will receive their card in the mail approximately 7 days after NPS enrollment • Activate card immediately to start taking advantage of all the great benefits • Preferred method for NPS refunds • Accepted anywhere Debit MasterCard is accepted, including online and at ATM’s • Virtual banking in your pocket • Free payroll direct deposit directly to your Prepaid MasterCard • Load cash at participating Western Union Agent locations • No bank account or credit check required • Manage your account online or over the phone • Protected by MasterCard’s Zero Liability Policy ACTIVATING YOUR CARD • Call # NPS REFUNDS • NPS will refund excess funds to a resident’s Western Union MoneyWise Prepaid MasterCard in the event of an extra pay period in a month OR if the resident is aware of excess funds in their account for other reasons, such as vacation pay • NPS will speak with the community before returning excess funds to a resident to determine if the resident owes money to the community for heat, water, etc.

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