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WebPAC usage metrics AIUG 2010 Lightning Sessions

WebPAC usage metrics AIUG 2010 Lightning Sessions. Kurt Vollmerhause Millennium Coordinator QUT Library . CRICOS No. 00213J. Web Access Logs. From R2007 on, Apache web (HTTP) server is in front of publicly accessible WebPAC processes

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WebPAC usage metrics AIUG 2010 Lightning Sessions

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  1. WebPAC usage metrics AIUG 2010 Lightning Sessions Kurt Vollmerhause Millennium Coordinator QUT Library CRICOS No. 00213J

  2. Web Access Logs • From R2007 on, Apache web (HTTP) server is in front of publicly accessible WebPAC processes • Logs of client requests automatically saved to: /iidb/http/live/logs • Files in .gz format, available for use with 3rd party log analysis software of your choice • Retention: rolling 35 day set (∴ clear monthly)

  3. Photo by sashafatcat

  4. Log file data format %p %h %l %u %t "%r" %>s %b "%{Referer}i" "%{User-Agent}i" %D %p = Canonical port of the server serving the request %h = IP address of the client %l = Remote logname (…) %u = Remote user (from auth; …) %t = Date & time of request %r = First line of request %s = Status %b = Size of the response in bytes, excl. HTTP headers %D = Page load time (milliseconds)

  5. Sample Apache log file entry 80 131.181.155.88 - - [17/Oct/2009:10:00:33 +1000] "GET /search/~?searchtype=t&searcharg=Research+in+Education+%96+Evidence-based+inquiry&SORT=D&searchscope=8 HTTP/1.1" 200 4058 "http://www.library.qut.edu.au/" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" 7958

  6. QUT practice • III Web Access Logs archived monthly • Urchin (from Google) instead used as main web analytics software • Library catalogue + appx. 15 other Library services profiled • Limited data available; catalogue profiled in March 2010 • “Key” QUT sites, e.g. QUT Library web site, use Google Analytics in parallel (new from Q4 2010) • Web Reports: User-keyed Searches, Indexes Used & Search Results also analysed

  7. Local config (Urchin integration) • With an installed, configured, licensed version of Urchin: toplogo.html … <!-- Urchin stats --> <script language="Javascript" src="https://logwebstats.qut.edu.au/urchin.js" type="text/javascript"> </script> <script language="Javascript" type="text/javascript"> _userv=0; urchinTracker(); </script> …

  8. Urchin example: Platform versions

  9. Urchin example: Browser & platform combos

  10. Example: Screen resolutions used

  11. Example: Android OS usage

  12. Example: Android OS, time series

  13. Future tasks • Profile more sites in Urchin, incl. Millennium SSO version of WebPAC • Compare functionality against Google Analytics, based on QUT Library public web site experience • Possibly integrate standard III Web Access Logs • Perfect human cloning technology

  14. Documentation • Web Access Logs: Wiki http://csdirect.iii.com/lswiki/WebPAC/AccessLogs • Web Access Logs: CSDirecthttp://csdirect.iii.com/documentation/weblogs.shtml • Apache: logging of client requests http://httpd.apache.org/docs/current/mod/mod_log_config.html • Urchin Software from Google: FAQ http://www.google.com/urchin/faq.html • Google Analytics: Features http://www.google.com/intl/en/analytics/features.html

  15. Questions? millennium@qut.edu.au

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