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Identifying & Managing Stress. 1967 – a significant year? Dartford tunnel opened Sergeant Pepper album released Average house price £3,840 Ford Cortina was £749 new Petrol was 27p a gallon First heart transplant took place. Identifying & Managing Stress. 1967 – a significant year?
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Identifying & Managing Stress 1967 – a significant year? • Dartford tunnel opened • Sergeant Pepper album released • Average house price £3,840 • Ford Cortina was £749 new • Petrol was 27p a gallon • First heart transplant took place
Identifying & Managing Stress 1967 – a significant year? Holmes & Rahe introduced the first model to measure stress Social Readjustment Rating Scale
1967 Social Readjustment Rating Scale Life Event Death of a Spouse Divorce Marital separation Imprisonment Death of close family member Personal injury or illness Marriage Life Change Units 100 73 65 63 63 53 50
1967 Social Readjustment Rating Scale Life Event Dismissal from work Change in financial state Major mortgage Change in responsibilities at work Change of working hours or conditions Change in sleeping habits Life Change Units 47 38 32 29 20 16
What could this look like in 2009? Life Event Dismissal from work Change in financial state Major mortgage Change in responsibilities at work Change of working hours or conditions Change in sleeping habits Life Change Units 47 now 75 38 now 72 32 now 64 29 now 50 20 now 58 16 now 52
Stress and the Recession • Different trends appearing • Downsizing • Pressure on employees • Fear of losing jobs • More signs of stress related illnesses • Less communication • Loss of key staff
Case Study Chris – Managing Director • Responsible for downsizing programme • Communicates all changes to staff • Insufficient support from exec team • Worrying constantly, anxious and stressed • Work/life balance issue
Case Study Chris – Managing Director • Began stress management coaching • Identified key stressors • Introduced preventative measures • Benefit to work and personal life
Common Causes of Work Related Stress • Unachievable deadlines • High workload • Bullying • Conflict • Travelling • Working long hours • Taking work home • Poor time management
Common Symptoms of Stress • Headaches • Migraines • Anxiety/panic attacks • Unnecessary worrying • Insomnia • Fatigue • Lack of self-esteem • Depression • Mental Wellbeing • Mood swings • Anger & aggression • High Blood Pressure • Heart problems • Addictions
Facts about Stress • 1 in 6 employees find their job too stressful. • Employees suffering with stress underperform by over 30%. • The cost of stress per employee is £800-£1,000pa. • 13.5 million lost working days in Britain in 2007/08. • Stress and mental ill-health now represents 40% of all incapacity benefit in the UK. • Cases of litigation are on the increase.
What action can you take? • Assess the risk of workplace stress • Identify, reduce and manage the problems • Get expert advice on future prevention • Introduce corporate wellbeing initiatives • Communicate with employees • Share best practices