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Philadelphia University

Philadelphia University. Office of Information Technology 215-951-4OIT (4648) www.PhilaU.edu/oit helpdesk@PhilaU.edu. Introductions. General Information. General Information (cont). Username and Passwords provided to all students Username (Ex. acker2)

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Philadelphia University

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  1. Philadelphia University Office of Information Technology 215-951-4OIT (4648) www.PhilaU.edu/oit helpdesk@PhilaU.edu

  2. Introductions

  3. General Information

  4. General Information (cont) • Username and Passwords provided to all students • Username (Ex. acker2) • Password – Initially your six digit DOB • Home Directory • Space on our network to store data (300MB) • Email • One e-mail address per student (Ex. acker2@philau.edu) • Check E-mail via: http://mail.PhilaU.edu (25 MB) • Web Sites • Personal Webspace (20 MB)

  5. General Purpose Labs • Lab Hours • Search Hall and Technology Help Desk • 8:00 AM to Midnight (Monday - Thursday) • 8:00 AM to 9:00 PM on Friday • 12:00 to 5:00 PM on Saturday • 12:00 to 11:00 PM on Sunday • Library and Media Services • Lab Assistants • Departmental Labs • 2 Student Rule • Equipment • Search Hall: Pentium 4 3Ghz 1 gig RAM • Graphic Design: G5 Dual Processor MACs • Scanners, Printers, Plotters

  6. General Purpose Labs (cont) • Lab Printing • All students allowed 500 free black and while prints per semester • After that, each black and white print will cost approximately 8 cents. • This cost is deducted from each students campus card account • Money can be deposited into this account in the library or the business office • Color printing is available at 99 cents per print (This is also deducted from their account)

  7. Commuter Students • Must have their own Internet Service Provider (i.e. Cable/DSL/Dial Up), to utilize connection to the university through Virtual Private Network (VPN) • Can check their E-mail through: http://mail.PhilaU.edu • Can also access the Library Databases via the library website: http://www.philau.edu/library • All this information can be found on our website at: www.PhilaU.edu/oit

  8. Residential Students

  9. Residential Students (cont)

  10. Residential Students (cont) • Residential Consultants (ResCons) • Team of 6 undergraduate residential students • Second line of defense after the Technology Help Desk • ResCons are assigned work orders from the Help Desk • ResCons then make appointments with students and meet with them in their dorm rooms to resolve the issues

  11. Residential Students • Connecting your computer • Data jacks are orange in all resident rooms except for Independence Plaza • Data jacks are also indicated by the letter D in the jack ID number (63DA001) • If you use AOL, CompuServe, MSN, etc… • Reconfigure the service to use the University network (TCP/IP). Do not use the telephone line in your room.

  12. Residential Students (cont) • Please Note: • Our network is behind a firewall. • Some online games, video conferencing clients, and file sharing clients will not pass through our firewall (i.e. EverQuest, Audiogalaxy, and Netmeeting among others) • Sharing Files • File Sharing is NOT permitted on campus, therefore file sharing must be turned off. File sharing can cause our network to slow down dramatically.

  13. Residential Students (cont) • Important Note: • Routers (wireless or otherwise), hubs, and switches are not allowed to, nor are they necessary to access our campus network • Vonage (VOIP) is also no supported by, nor will it work on the University network

  14. Required Operating Systems OR

  15. Minimum Computer Specifications

  16. Recommended Computer Specifications

  17. Recommended Software

  18. Lastly… *Students majoring in design programs may be required to purchase additional software applications during the fall or spring semester. *Please consult with department faculty for details.

  19. Questions? Email: Mohrj@philau.edu Website: http://staff.philau.edu/mohrj

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