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This chapter explores the different methods and techniques used to observe and measure communication variables. It covers conceptual and operational definitions, measurement theory, and the four levels of measurement. The chapter also discusses measurement scales, such as nominal, ordinal, interval/ratio, Likert scales, and semantic differentials. Additionally, it examines measurement methods, including self-report, others' report, and observing behavioral acts. Questionnaires, interviews, and observations are discussed as measurement techniques.
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CHAPTER 4 Observing and Measuring Communication Variables
Observing & Measuring Communication Variables • Conceptual Definition • Operational Definition • Conceptual Fit
Measurement Theory • Measurement • Quantitative measurement • Qualitative measurement
Levels of Measurement • Measurement scale – a specific scheme for assigning numbers or symbols to designate characteristics of a variable
4 levels of measurement • Nominal • Ordinal
4 levels of measurement Con’t • Interval/ratio • Likert Scales • Semantic Differntials
Measurement Methods • Self-report • Others’ report • Observing behavioral acts
Measurement Techniques • Questionnaires
Measurement Techniques Con’t • Interviews
Measurement Techniques Con’t • Observations