Verifying the Firmware Version on the MX/MXa/QX Actuator

1. Verifying the Firmware Version on the MX/MXa/QX Actuator Digital and Analog Controls Group Flowserve FCD Lynchburg, VA

2. Firmware • Tells the actuator how to operate • WINDOWS for the actuator • Essential information when addressing customer problems

3. Firmware Upgrades • Address functional deficiencies not found during initial testing • ESD • Modulation • CRC • Enhances the feature functionality of the actuator • Option board functionality • Comm Loss in Network Options • MXa SSMR

4. Verifying the Firmware Version • Enter the SETUP Menu • Enter the DIAGNOSTIC Menu • Enter the IDENTIFICATION Sub-menu • Toggle through the options to the Firmware Version

5. Firmware Verification Procedure Enter the SETUP Menu Toggle the REMOTE/STOP/LOCAL knob from STOP to REMOTE to LOCAL and back to STOP. Toggle the OPEN/CLOSE knob to OPEN, then CLOSE and then to OPEN

6. Firmware Verification Procedure Enter the DIAGNOSTICS Menu “YES” “YES” “NO” “NO”

7. Firmware Verification Procedure Enter the identification Sub-Menu MX “YES” “NO” MXa

8. Firmware Verification Procedure Enter the IDENTIFICATION Sub-Menu MX “NO” “NO” “NO” “NO” “NO” MXa

9. Firmware Verification Procedure Navigating the IDENTIFICATION Sub-Menu to find the Firmware version “YES” “YES” “YES” “YES” When the firmware version has been verified, cycle the REMOTE/STOP/LOCAL knob to either LOCAL or REMOTE and then back to STOP to return to the normal display

10. Seeking a Solution • When seeking a solution to a customer’s problem, collect the critical data • MX, MXa or QX • Firmware version • Options • Configuration parameters • Description of the problem • Actuator display