Background

1. Success story – Standard Chartered Bank • Background • ADR worked with Standard Chartered Bank throughout the Asia Pacific region on a three-year assignment. • Previously, the bank had given little consideration to either its local purchasing or to capturing regional or global synergies. Indeed, there was no formal process for effective purchasing. • Aims: • The aim of the initiative was to create a sharper focus on contractual management, supplier management and drive down cost. • Project: • A board level steering committee provided the overall direction of the programme, whilst being fully supported by ADR. • ADR consultants worked closely alongside SCB’s purchasers of major • expenditures on a worldwide basis. In addition, through a series of skill • development events and on-site coaching, ADR ensured that the • competencies of SCB’s purchasing staff were strengthened and that all • procurement staff were capable of the necessary practices to fulfill the • initiative. • Results: • The assignment led to a much stronger focus on SCB’s cost management and strategic sourcing, particularly in information technology, professional services and facilities management. • On the expenditure tackled, savings exceeded 5%. Existing practices were greatly enhanced and much success was achieved through adopting new cost improvement techniques. Most importantly, ADR ensured SCB - through a transfer of its skills - a committed team of in-house staff developed in a way that enabled them to take forward ADR’s work.