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Discover leadership insights and lessons for effective nursing leadership, focusing on motivational strategies, generational differences, workplace environment, and positive/negative motivators.
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AAACN Tri-SIG Military Special Interest Working Group • Colonel Linda C. Kisner, USAF, NC • Director, Air Force Nursing Services
Reflective Leadership Dedicated to: Colonel Verena Zeller Seberg First Corps Chief, USAF, NC
Col Verena Zeller Seberg First Chief of Air Force Nurse Corps November 1, 1912 – December 30, 2007
Effective Leaders • Many similar characteristics • Differences enhance the soup • Situational leadership is important • Constant learning process
Know what motivates • Different generations, different goals • Superstars, sure and steady, challenges • Workplace environment • Sense of community • Accentuate the positive
Know what doesn’t Motivate • Favoritism (Perceived or Real) • No rewards (Perceived or Real) • Lack of consequences (Perceived or Real) • Clumsy criticism • Clumsy praise • Unreasonable expectations • Lack of progress • Unmet needs • No perceived rewards
Lessons Girls Learn • Play nicely together-competition/conflict damaging and should be avoided • Share your toys-everyone wins when you share and compromise • Success means we all get along • It’s most important to be liked • Competitive girls called bossy, catty, can be unpopular…??
Lessons Boys Learn • Competition is fun, only way to get ahead • Winning is the goal • More important to be respected than liked • Aggressiveness wins top jobs • Don’t challenge the coach - guy on top rules • Friendly to teammates but don’t have to like them • Even if you don’t have all the answers, act as if you do
Lessons Girls Learn (2) • Decisions are discussed and negotiated • Power should be shared – keep it even • Teamwork means finding solution good for all • Doing good individual work best way to support team
Lessons Boys Learn (2) • Fight back to dominate your opponent • Take the floor; out shout your competition • Conversations should solve problems, reach goals • Banter is part of bonding • Don’t show them when it hurts
Lessons Girls Learn (3) • You need to like your teammates • Fairness is all - and fair is following rules • Negotiate, don’t order people around • It’s important to admit shortcomings • Don’t fight back if attacked • Don’t interrupt; wait your turn
Lessons Boys Learn (3) • Criticism and feedback is useful if it makes you a better player • If a coach criticizes you, doesn’t mean he doesn’t like you • Big boys don’t cry • You can knock people down on the way to the goal; if you win, it doesn’t matter • It’s OK to brag if you win
Lessons Girls Learn (4) • Conversations should enhance intimacy • Banter can hurt feelings - should be avoided • Smile and be nice • Criticism damages relationships • It’s OK to cry
Lessons Boys Learn (4) • Key players need to know your strategy • Can’t win without a winning strategy • Position yourself on team so your strengths maximized
Lessons Girls Learn (5) • Good girls follow rules, don’t make mistakes, don’t make a mess • Ultimate goal is to keep everyone happy • Focus on process not winning - no one wins a game of dolls • Good girls don’t brag
Lessons Girls Learn (6) • Don’t be pushy • Do your best and you will be rewarded • If you get knocked down, Mom will make it better
Learn to Let Go • Of old injuries/grudges • Of negative relationships • Of things that no longer work for you • Of self criticism, failures • Of unhealthy habits • Of being “one of the gang”
Now you are a Leader • You’re not paranoid - everyone iswatching • Humility is more attractive than arrogance • You need others more than ever before • Don’t get caught up in your own PR
Now you are a Leader • Don’t change what has worked for you • Schedule what you need to do • Your world is upside down – your individual products no longer drive success
Real Leaders… • Are optimists • Don’t abuse privileges • Don’t make scenes • Pull rank with great care • Prepare future generations of leaders • Work as hard for their people as their people work for them • Maintain a professional image and behavior
If I knew then, what I know now • Taking care of people vs care taker • Human is good, needy isn’t • Identify/cultivate a coalition • Buy time when you need it • Speak the language • Don’t show your underbelly • Don’t take it personally • Work on your poker face
Final Thoughts • Nursing got you where you are today • Your chance of becoming a legend are small • Your chance of success and satisfaction are GREAT