Sandy Hicks, CPPB Chair, NAEP Innovators Forum & Past President NAEP

1. Sandy Hicks, CPPB Chair, NAEP Innovators Forum & Past President NAEP AVP & CPO University of Colorado Doreen Murner Chief Executive Officer NAEP Sponsors: SciQuest & Huron Consulting Group NAEP Innovators Forum

2. The Path to the Innovators Forum • Started planning for the Innovators Forum in 2010 • Recognized that the role of procurement has changed and is much more strategic • “This decade (2000-2010) has witnessed first-hand the broad transformation of the procurement function from a tactical back-office department to a strategic function that can deliver strategic value across a wide-range of areas and is worthy of a C-level leader.” Aberdeen Group, November 2009, The CFO’s View of Procurement

3. Why did we want to do this? • Gain perspectives from different areas and functions of higher education • Continue to learn from each other and exchange ideas • Provide insight to key strategic issues so that other institutions can benefit • Deliver key knowledge and insights back to NAEP members

4. Who was involved • Procurement Professionals • John Mayes, Yale University • Bill Cooper, Stanford University • Tom Kaloupek, Virginia Tech • Jim Hine, University of California San Francisco • John Riley, Arizona State University • Carol Barnhill, Arkansas State University • Mike Hardiman, University of Wisconsin • Rosey Murton, University of Illinois • Bruce Cherrin, University of New Mexico • Jack Zencheck, Yeshiva University • Joyce Haney, Penn State University

5. Business Officer • Trudy Pound Curtis, York University • HR • Andy Brantley, CEO CUPA-HR • APPA • Lander Medlin, CEO APPA • AASCU • Dan Hurley, Policy Director, AASCU • Huron Consulting Group • Derek Smith & Scott Hess • SciQuest • Max Leisten, Dan Traub, Kristen Hoffman

6. Our Purpose “The purpose of the forum is to engage in a discussion and analysis of the major issues impacting the educational institution and to better inform institutional stakeholders on alternative ways to approach these challenging issues.” NAEP Innovators Forum February 22-23, 2012 Miami, FL

7. Objectives • Engage a broad range of thought leaders in developing a better understanding of the challenges and intensity of change in higher education in the future • Position our organizations with other associations in the higher education community as an invaluable contributor to the educational process • Create a greater understanding of the educational marketplace, its future challenges and opportunities • Establish a long term collaborative relationship with NAEP and its key volunteer officers • Share the investment in intellectual capital

8. Objectives • To identify and understand the key issues facing higher education today and over the next five years • To document the magnitude of those issues and their impact across an institution • To develop recommendations that provide institutions with information and a starting point for addressing these issues • To gather our collective feedback and insight as a starting point for building a white paper that will be distributed through the NAEP

9. Shift Happens 2010

10. Critical Procurement Issues • Purpose • To guide the conversations at your institutions • To provide a framework so you can impact your institution’s strategy and response to these issues • Questions for Consideration • What issues do you feel are the most important to address? • Which issues will have the biggest impact on your institution or higher education? • Prioritize and define critical procurement issues

11. Top 8 Critical Procurement Issues • Communicating ROI and Procurement’s Value Proposition • Procurement must be managed like a business • Use ROI to market procurement’s value • Target messaging to customers • Manage Cost Savings and Revenue Generation • Procurement to take credit for initiatives • Continue to find “new” revenue opportunities

12. Leverage Technology • Eliminate non-value • Improve customer satisfaction • Utilization of spend analytics; generate metrics • Continuous improvement • Understand change management • Strategic Plan • Institutional mission alignment • Demonstrate alignment • Scope of services

13. Supply Chain • Manage supply chain & TCO • Institutionalize supplier diversity • Explore capital & operating projects • Knowledgeable about all sourcing spend • Tactical to Strategic • Establish institutional alignment • Develop clear roles & responsibilities • Move from “what we do” to “what we add” • Spend management vs. transactional management • Develop internal policy & priorities

14. Engage Users • Lead the change • Focus on the customer • Relationship management • Look outside of procurement • Prepare Staff • Procurement needs skill set necessary to support “new” normal • Expand skills to remain competitive • Ongoing certifications, continuous learning • Engage HR • Become knowledge resource in other areas

15. What’s Next? • What is happening next • Develop draft of White Paper (Late April) • Review White Paper (May/June) • Finalize White Paper Editing (July/August) • Publish White Paper (end of 2012)