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Safety is crucial at work, yet confronting unsafe coworkers can be challenging. Learn how to address safety lapses respectfully, offer alternatives, and involve the right authorities. Find tips on initiating conversations, handling conflicts, and accessing resources for conflict resolution effectively.
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Unsafe Coworker • Safety is a priority for everyone, but lapses occur • Confronting coworkers can feel uncomfortable • Remind yourself: addressing the issue as soon as possible will improve safety for you, your coworker, and the whole group • Stop Work Authority gives personnel right to stop unsafe work
Before Speaking Up… • Define the problem • Be able to articulate the unsafe action to your coworker • Speak respectfully (without anger or annoyance) • Evaluate Cause • Is there a reason they chose the less-safe option? • If you don’t know, ask • Offer safer alternative • Calling out unsafe action = good; providing an alternative = better • Offer a reference to the correct procedure • If unsafe behavior persists • Recruit fellow co-workers, then senior/respected co-workers, PI, DEHS (anonymous LER forms: <http://www.jst.umn.edu/incident.html>) Loosely adapted from http://work.chron.com/confront-coworkers-17815.html
Initiating Conversation • Address coworker as soon as lab work allows • Be considerate when interrupting lab work • Be in control of your emotions (avoid anger or annoyance) • Use a calm, quiet, and confident voice • Try asking a question about what they’re doing, rather than making a statement that what they’re doing is wrong • Ex. “What are you working on?” “Can I help you?” • When in doubt, use ‘I’ statements • Recruit others only if you cannot address issue on your own
If Conflict Occurs *Once reported to PI, matter may be out of your hands • Owe it to your reputation to handle the matter respectfully from beginning Resources for conflict resolution: • ‘Non-confrontational Communication with Co-workers’ • Conflict Resolution at Work for Dummies • UMN Student Conflict Resolution Center http://work.chron.com/nonconfrontational-communication-coworkers-8667.html http://www.dummies.com/how-to/content/conflict-resolution-at-work-for-dummies-cheat-shee.html http://www.sos.umn.edu/