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Objectives

Objectives. Understand Windows XP print terminology and architecture Work with the Windows XP print subsystem architecture Work with printer driver software Print across the network and understand the printing process. Objectives. Install and manage printers

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Objectives

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  1. Objectives • Understand Windows XP print terminology and architecture • Work with the Windows XP print subsystem architecture • Work with printer driver software • Print across the network and understand the printing process Guide to MCSE 70-270, Second Edition, Enhanced

  2. Objectives • Install and manage printers • Configure a printer and manage the print server • Troubleshoot printing • Configure Windows XP fax capabilities Guide to MCSE 70-270, Second Edition, Enhanced

  3. Windows XP Printing Terminology • Microsoft uses unique terminology • Important to know for certification exam • Terms: • Creating a printer • Direct-attached printer • Network interface printer • Print device • Print Server services • Printer (logical printer) Guide to MCSE 70-270, Second Edition, Enhanced

  4. Windows XP Printing Terminology (continued) • Terms: • Printer driver • Printer pool • Rendering Guide to MCSE 70-270, Second Edition, Enhanced

  5. Windows XP Print Subsystem Architecture • Several components that: • Turn print data into a printable file • Transfer that file to a printer • Manage multiple print jobs • Components: • GDI • Printer driver • Print spooler Guide to MCSE 70-270, Second Edition, Enhanced

  6. Graphical Device Interface • Begins the process of producing visual output • Output goes to: • Screen • Printer • Makes WYSIWYG output possible • Calls printer driver • Provides information about data to be rendered Guide to MCSE 70-270, Second Edition, Enhanced

  7. Printer Driver • Windows XP software component • Application communicate with printer through IP Manager • Executive Services module in the Windows XP kernel • Subcomponents: • Printer graphics driver • Printer interface driver • Characterization data file Guide to MCSE 70-270, Second Edition, Enhanced

  8. Printer Driver (continued) • Not compatible across hardware platforms • Must make sure that necessary drivers are available for proper platforms • Some Windows OS will download the driver from the print server automatically Guide to MCSE 70-270, Second Edition, Enhanced

  9. Print Spooler • Spoolsv.exe • Collection of DLLs and device drivers • Print jobs are: • Received • Processed • Scheduled • Distributed • Part of the Spooler service Guide to MCSE 70-270, Second Edition, Enhanced

  10. Print Spooler (continued) • Components: • Print router • Local and remote print providers • Print processors • Print monitor • Data types: • EMF • RAW Guide to MCSE 70-270, Second Edition, Enhanced

  11. Print Router • Sends print requests from clients to print server • Requests are routed to appropriate print provider • Remote procedure calls from client’s print router (Winspool.drv) to the server’s print router (Spoolss.dll) Guide to MCSE 70-270, Second Edition, Enhanced

  12. Print Provider • Server-side software • Sends print job to server in the format required by that server • Print providers: • Windows XP print provider (Win32Spl.dll) • NetWare print provider (Nwprovau.dll) • Writes contents of the print job to spool file Guide to MCSE 70-270, Second Edition, Enhanced

  13. Print Processor • Works with the printer driver to despool spool files during playback • Makes needed changes to spool file according to its data type • PostScript program • Built-in Windows print processor understands • EMF data files • Three kinds of RAW data files • Text files Guide to MCSE 70-270, Second Edition, Enhanced

  14. Print Monitor • Two monitors: • Language monitor • Used only if the print device is bidirectional • Port monitor. • Controls flow of information to the I/O port • Supported port monitors: • Local port monitor (Localmon.dll) • Hewlett-Packard network port monitor (Hpmon.dll) • Line printer (LPR) port monitor (Lprmon.dll) Guide to MCSE 70-270, Second Edition, Enhanced

  15. Supported Port Monitors • AppleTalk port monitor (Sfmmon.dll) • DEC network port monitor (Decpsmon.dll) • Lexmark Mark Vision port monitor (Lexmon.dll) • NetWare port monitor (Nwmon.dll) • Standard TCP/IP port monitor (SFM) • Hypertext Transfer Protocol (HTTP) port monitor • PJL monitor (Pjlmon.dll) Guide to MCSE 70-270, Second Edition, Enhanced

  16. Printer Driver Software • Provides an interface between the client and the printer • Print drivers: • Take application-specific file data • Translate data into formats suitable for printing Guide to MCSE 70-270, Second Edition, Enhanced

  17. Printing Across the Network • By far the most common print scenario on Microsoft networks • Typical options: • Print to printer connected to print server through a parallel or serial port • Print to printer connected directly to network Guide to MCSE 70-270, Second Edition, Enhanced

  18. The Printing Process • Application calls GDI • Print job passed to spooler • Print router passes the job to the local print provider • Local print provider polls the print processors, passing the job to the processor that recognizes the selected printer • Print job is despooled to the print monitor Guide to MCSE 70-270, Second Edition, Enhanced

  19. Installing and Managing Printers • Printers and Faxes window • Create a printer • Add a printer command in the Quick List • Set properties: • Right-click printer • Choose Properties from shortcut menu Guide to MCSE 70-270, Second Edition, Enhanced

  20. Creating a Local Printer • Setting up a printer for local use • Add a printer command • Answer questions: • Is the printer local or on the network? • To which port will the printer be connected? • What is the make and model of the printer? • What do you want the printer to be named? • Do you want the printer to be the default for all print jobs? Guide to MCSE 70-270, Second Edition, Enhanced

  21. Connecting to a Remote Printer • Add a printer link in the Printers and Faxes window • Choose to connect to a network printer • Choose from list of shared printers • Don’t have to install drivers locally Guide to MCSE 70-270, Second Edition, Enhanced

  22. Managing Print Jobs • Printers and Faxes window • Manage print queues • Double-click the icon for printer • Window displays all current print jobs • Select job • Choose the appropriate menu option Guide to MCSE 70-270, Second Edition, Enhanced

  23. Configuring A Printer • Use printer Properties dialog box • Right-click printer in the Printers and Faxes window • Choose Properties Guide to MCSE 70-270, Second Edition, Enhanced

  24. General Tab • Variety of controls • Features and paper sizes • Printing Preferences button launches dialog: • Orientation • Duplexing • Page order • Pages per sheet • Etc. Guide to MCSE 70-270, Second Edition, Enhanced

  25. Sharing Tab • Like Sharing tab used when creating shared directory • Select “Share this printer” option button • Provide Share name for printer Guide to MCSE 70-270, Second Edition, Enhanced

  26. Ports Tab • Adjust settings for ports selected for use with a particular print device • Includes: • Interrupts • Base I/O addresses • Bidirectional printing option • Checked for printers that are able to send status information back to the print monitor Guide to MCSE 70-270, Second Edition, Enhanced

  27. Printer Pool • Configured on Ports tab • More than one print device assigned to single logical printer • Should be physically close • Fastest printer should be first Guide to MCSE 70-270, Second Edition, Enhanced

  28. Advanced Tab • Printer hours • Priority • Spooling options Guide to MCSE 70-270, Second Edition, Enhanced

  29. Spooling Options • Define how print jobs are managed • Default options usually work well • Print directly to printer • Wait to print until spooling is complete • Holding mismatched documents • Other options Guide to MCSE 70-270, Second Edition, Enhanced

  30. Separator Page Codes Guide to MCSE 70-270, Second Edition, Enhanced

  31. Color Management Tab • Used to associate a color profile with a color printer. • Color profile • Controls how color is produced by the printer • Only used by printers supporting color • Automatic selection usually determines best color profile to use Guide to MCSE 70-270, Second Edition, Enhanced

  32. Security Tab • Similar to those for secure files and directories • Set permissions for printer • Three main permissions for printers: • Print • Manage Documents • Manage Printers Guide to MCSE 70-270, Second Edition, Enhanced

  33. Advanced Security Settings Guide to MCSE 70-270, Second Edition, Enhanced

  34. Device Settings Tab • Used to make sure that the print device itself is configured properly • May be subject to change printer upgraded: • Memory • Paper trays and other accessories Guide to MCSE 70-270, Second Edition, Enhanced

  35. Printers And The Web • Includes Web support in print subsystem • Remote users can: • Submit print jobs for printing • View printer queues • Download print drivers • Accessible only when print server is running Internet Information Server (IIS) Guide to MCSE 70-270, Second Edition, Enhanced

  36. Managing the Print Server • Print Server Properties dialog box • Forms tab • Used to define paper sizes • Ports tab • Lists all known ports and installed printers on those ports Guide to MCSE 70-270, Second Edition, Enhanced

  37. Managing the Print Server (continued) • Drivers tab • Lists the installed printer drivers • Advanced tab • Control over spool file location and several events Guide to MCSE 70-270, Second Edition, Enhanced

  38. Troubleshooting Printing Problems • Identify which of the seven components of the printing process is failing • Look for documented solutions • Implement a short-term solution • Implement a long-term solution, if possible Guide to MCSE 70-270, Second Edition, Enhanced

  39. Troubleshooting Printing in General • Check the physical aspects of the printer • Start and restart the spooler • Terminate and reshare the printer on the print server • Try using a different application, user account, or computer to print to the same printer • Check for stalled print jobs • Make sure the printer is online Guide to MCSE 70-270, Second Edition, Enhanced

  40. Troubleshooting Printing in General (continued) • Remove or uninstall, and then reinstall the print driver • Check for a new or updated print driver • Check the free space on the drive where the spooler is directed • Try using the Print Troubleshooter Guide to MCSE 70-270, Second Edition, Enhanced

  41. Troubleshooting Network Printing • Verify basic network connectivity • Create local printer and redirect its port to network printer • Print from a DOS-based program • Ping printer’s IP address Guide to MCSE 70-270, Second Edition, Enhanced

  42. Stopping and Restarting the Print Spooler • Use Services tool in Administrative Tools • Sometimes, stopping and restarting the Spooler service can clear up problems that are difficult to troubleshoot Guide to MCSE 70-270, Second Edition, Enhanced

  43. Fax Support • Printers and Faxes applet • Install and configure fax components • Not enabled by default • Must have a fax-capable device installed • Manually configure faxing in order to receive faxes • Cannot be shared under Windows XP Guide to MCSE 70-270, Second Edition, Enhanced

  44. Summary • The GDI, printer driver, and print spooler are responsible for printing documents • Printers are added and configured using Add Printer Wizard • Can be troubleshoot printer problems by following a defined series of steps • Faxing is configured using the Printers and Faxes applet Guide to MCSE 70-270, Second Edition, Enhanced

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