POS 2011/12 New Features Dean Darke & Robyn Ricket

1. POS 2011/12 New FeaturesDean Darke & Robyn Ricket

2. Session Outline • Retail Point of Sale Range and who should use each one • Benefit of subscription Retail Point of Sale • Current features that make it stand out from the pack • New Features, Benefits and Demonstrations • New Hardware • Questions

3. Retail Point of Sale Range

4. Retail Point of Sale Range Retail POS Lite • Designed for those businesses that just need basic Retail functionality without all the added cost of the more advanced Professional features • Includes all basic functionality including linking into QuickBooks, performing day to day transactions, and performing end of day processes • Great introduction to Retail POS. The 2011/12 edition can cost as low as $179 subscription and $375 full version

5. Who should use POS Lite? • Small corner stores who do not need layby functionality and generally have one off sales • Business who do not sell that many items and don’t have complex inventory systems • Possibly someone starting out in retail who wants to start small and grow into features such as lay bys and loyalty systems

6. Retail Point of Sale Range Retail POS Professional • Designed for those businesses that need more than the basics including features such as the ability to perform lay bys, start customer loyalty programs and for restaurants to manage a busy shift. • Includes all Lite functionality including linking into QuickBooks, performing day to day transactions, and performing end of day processes while adding value features that premium customers demand and desire. • The 2011/12 edition can cost as low as $410 subs and $885 full.

7. Who should use POS Professional? • POS Professional is for the majority of businesses that take on Retail Point of Sale • It includes 99% of the functionality of the range and has features such as loyalty systems and restaurant features. This allows businesses to stick with POS professional as their business grows • POS Professional is the ‘go to’ product in the range and you should go with POS Professional until it becomes clear the customer really only needs POS Lite or needs to make the jump to POS Enterprise.

8. Retail Point of Sale Range Retail POS Enterprise • Designed for those businesses that need greater scalability than Lite and Professional with the ability to read information directly out of the database. • Includes all Lite & Professional functionality including linking into QuickBooks, performing day to day transactions, and performing end of day processes while adding value features such as Table Manager, Customer Loyalty and Promotions backed by a SQL database. • The 2011/12 edition can cost as low as $629 subs and $1299 full.

9. Why Enterprise? • With QuickBooks pushing into higher markets we are starting to get more interest in the high end of town with our POS Products. This means we need to cater to a higher tier of customer • Retail Point of Sale Enterprise is powered by Microsoft SQL which allows us to build systems which can be used on demand and require no interruption to perform basic tasks such as backing the database up • By using the SQL backend, we are able to offer our clients the ability to build their own customised reporting, something that larger clients have requested for a number of years.

10. Who should use Enterprise? • Enterprise is designed for businesses which have high volumes of transactional data and multiple terminals. It fixes many of the issues we have seen with the PDB based databases • Enterprise also is not a closed database. You can build custom reports for clients. Those clients which need customised reports should look at enterprise • Anyone who has experienced database locking in the past should be looking at Enterprise.

11. Retail Starter Kit • In Australia we recently changed our hardware provider to Senor • Senor has an office in New Zealand and as such we now can have common hardware in the two countries. This is a bonus for both countries as support is easier • With this in mind we are investigating bringing the Retail Starter Kit package to New Zealand to offer to our customers and AC’s • For those who don’t know that is a cash draw, receipt printer, QB software, POS Software and scanner for a very low price (currently $999 AUD).

12. What puts Retail Point of Sale ahead of the pack?

13. Reasons why Retail POS is the answer • We offer a fully functional appointment and table management system. The same as those who charge tens of thousands per year for their software • It integrates directly to an accounting system unlike the lower end products of our competitors • The price point for the software is low and allows retailers to get going for not much cost • Support for a high range of hardware and banking systems directly from the software

14. Features, Benefits and Demonstrations

15. Preset Memo • Feature (#5 requested feature from 2010 Aus Partner Conference) • Add the ability to add text to a customers purchase • Requires adding a button in terminal with desired text • Perfect for a number of industries such as hospitality and fashion • Characters are limited to 255 • Available in Lite, Professional and Enterprise

16. Preset Memo Benefit • Used to write specific notes to receipts • Buy one get one free • Use to update cooking preferences • Vegetarian • Nut allergy • Well done • Medium Well • Can be added to any area all by the addition of a button or buttons if multiple memos required

17. Enhanced Cash Out Feature (#8 requested feature from 2010 Australian Conference) • Retail Point of Sale now enables users to enter Cash Out Amount • Message prompting for Cash Out with an Amount to be entered • Uses existing functionality to restrict cash out based on Sale Price or minimum spend • Available in Lite, Professional and Enterprise

18. Enhanced Cash Out • Benefit • No longer need to add the Cash Out amount to the transaction total • No calculations required avoiding mistakes • Ability to set restrictions on cash outs • Provides greater flexibility for customers

19. Table Manager enhancements • Feature • Current day is now highlighted in red based on Partner Feedback • Switch Area button enhanced for fast toggle when there are only two areas • Reservation list now includes Area of reservation • Addition of Reservation List report to view customer reservations • Available in Professional and Enterprise

20. Table Manager enhancements • Benefit • Easily identify that you are on the current day • Faster ability to change from one area to another • Easily see a list of your reservations including area with the ability to sort • Report on all your customer reservations using Reservation List report

21. Appointment Manager • Feature (#2 requested feature from 2010 Australian Conference) • Enables the ability to make appointments and bookings • Set default appointment timeframes and working days • Make appointments that span longer than a day • Make appointments by Sales Person or Table • Integration with Table Manager (Optional) • Setup your own contact list or use QB or POS customer lists • Report on your appointments and contacts • Available in Professional and Enterprise

22. Appointment Manager • Benefit • Designed to be used for a variety of industries not just hospitality • Used with Table Manager or separately • Store client contact details separate to QB or POS customer lists • Make bookings that span greater than a day (not limited to one day) • Ability to report on all Appointments and Contacts

23. Reset Transaction Number Security (EOD) Feature • Ability to restrict sales people from changing the setting of Reset Transaction Number during EOD • Setting stored in Administrator and managed through Security settings • Available in Lite, Professional and Enterprise

24. Reset Transaction Number Security (EOD) • Benefit • Transaction numbers wont be accidentally reset during End of Day • Staff can not change the setting without manager consent • If reset transaction number is required each day, it wont be accidently left accruing transaction numbers

25. New Hardware

26. New Hardware • Senor ST-351BT Bluetooth Laser Scanner • Senor WD202 VFD Customer Display • Senor C3535 Compact Cash Drawer • Epson TM-T88V Receipt Printer • Epson TM-T20 Receipt Printer

27. Other POS Presentations • Wellington Room – 1:30pm Friday : POS Hardware • Hosted by Debbie Marshall • Great for those who want to get into POS but are new • Wellington Room – 3:40pm Friday: Getting Started with POS • Hosted by Debbie Marshall • Will give insight into the pitfalls that you can run into when setting up POS for the first time • Good for new users of POS

28. Questions