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Emotional Intelligence

Explore the concept of emotional intelligence (EI) and its components, benefits, and applications. Learn how to create emotionally intelligent teams and enhance communication, empathy, and relationship management. Discover various models of EI and classic personality traits related to it.

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Emotional Intelligence

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  1. Emotional Intelligence Dr Charles Sotz

  2. What is intelligence? How do we define it?

  3. Hierarchy of Being in the Universe

  4. The Laws of the Universe

  5. What are emotions? • They are states of feeling that result in physical and psychological changes that influence our behavior.

  6. Howard Gardner definition of intelligence • It is a biopsychological potential to process information that can be activated in a cultural setting to solve problems or create products that are of value in a culture (1983).

  7. Intelligence modalities (1) • Musical intelligence: sensitivity to sounds, rhythms, tones and music (pitch and melody). • Visual-spatial intelligence: spatial judgement and the ability to visualize with the mind’s eye. • Verbal-linguistic intelligence: displays a facility with words and languages • Logical-mathematical: refers to logic, abstractions, reasoning, numbers and critical thinking.

  8. Intelligence modalities (2) • Bodily-kinesthetic: control of bodily motions and capacity to handle objects skillfully. • Interpersonal: sensitivity to others’ moods, feelings, temperaments, motivations and ability to work in a team. • Intrapersonal: introspective and self-reflective capacities

  9. Definition of EI • “Ability to recognize, understand and manage our own emotions, and to • recognize, understand and influence other people’s emotions”

  10. Components of EI • Self-awareness • Self-regulation • Motivation • Empathy • Social skills

  11. Pillars of EI • Self-awareness (includes self-assessment) • Self-management • Social awareness • Relationship management

  12. Ways to create emotionally intelligent teams • Have a ring-leader • Identify team-members strengths and weaknesses • Spark passion • Build team norms • Develop ways of managing stress • Allow team members to have a voice • Encourage team members to work and relax together

  13. Benefits of EI • Communicate better • Reduce anxiety and stress • Defuse conflicts • Improve relationships • Empathize with others • Overcome life’s challenges

  14. How to use EI • Focus more on “us” and less on “me” • Use more personal forms of communication • Ask questions about the other person’s experiences • Learn about your people’s expectations • Intensify your attention • Increase your empathy • Put the other persons’ needs ahead of yours • Give generous recognition

  15. Models of EI • Ability Model (Salovey and Mayer): perceiving emotions, using emotions, understanding emotions, managing emotions. • Mixed Model (Goleman): self-awareness, self-regulation, social skill, empathy and motivation. • Trait Model (Petrides): it is applied within a personality framework and therefore it is closer to emotional self-efficacy.

  16. Classic personality traits • Sanguine (Damawiyy): lively, optimistic, buoyant, carefree; high risk tolerance • Choleric (Safrawiyy): goal oriented person • Phlegmatic (Balghamyy): a people person • Melancholic (Sauda): love traditions (shy adventure or novelty)

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