OOREDOO GROUP ----- Practical IR: How to get started? Andreas Goldau

1. OOREDOO GROUP ----- Practical IR:How to get started? Andreas Goldau

2. 2 OOREDOO IRIN NUMBERS Ooredoo Numbers

3. 3 THE OOREDOO GROUPINVESTOR RELATIONS TEAM Ooredoo Indosat Ooredoo Ooredoo Kuwait Asiacell Wataniya Palestine Ooredoo Oman Maldives Investor Relation Team

4. 4 INVESTOR RELATIONS AT OOREDOO TWO WAY COMMUNICATION / DIALOG ORDS markets the company to investors Talking to: How? • Explains the company’s equity story to achieve a fair valuation/reduce funding cost • Spokespersons: CEO, CFO and IR • Sell side analysts • Buy side analysts & fund mangers • Retail investors • Bond holders • Financial media • Rating agencies • Face to face (conferences, roadshows, reversed roadshows) • Webcasts of results • Capital Markets Day • Website, • Media • Ad hoc email/phone/ telepresence • AGM Investor Relations

5. 5 OPPORTUNITIES TO INFORM AND INFLUENCE • 5 ‘Cs” of IR: • Committed top Management • Consistent in good AND bad times • Clear messages • Credible IROs • Conduit - two way information flow • Investor outreach • The product includes your senior management, your culture and way of doing business. • Interaction needs to be frequent, extensive, proactive and diversified. • Investors value access to management. Multiple Channels

6. 6 HOW TO GET STARTED? DEVELOP IR PLAN 1 2 3 4 5 Get board and senior management buy-in Sell side coverage Buy Side Investor Outreach / IR calendar Website • Advantages of IR • Establish your equity story • Discuss with Mgt. / PR • Local & regional brokers • Peer coverage • Who are existing shareholders? • Potential new shareholders • Quarterly results • Investor conferences • Roadshows • Site visits Capital • Markets Day • First point of contact • Retail investors conduit – be a two way flow of information Getting Started

7. 7 HOW TO GET STARTED Getting Started

8. 8 How to prepare spokespersons for quarterly results? Scripted text Trial run IR Quarterly digital book: Presentations including disclaimers, press releases, consensus numbers, key & detailed Q&A, customer & ARPU data, full financials Offer webcasts, replays, brokers can host, transcripts… Spokesperson

9. 9 IR Calendar / Investor Outreach FY Results Feb 13 Q1 Apr 29 1H Jul 29 Q3 Oct 29 AGMMar 4 JP MorganCEEMEA conf,London Citi Telco conf,London Morgan StanleyEEMEA conf,London Capital Markets Day (tbc) HSBC GEMNY BoA/Merril LynchCal Gem & Debt,US HSBC EEMEALondon UBS GEMNY Calendar

10. 10 Where to get help? 1 • Qatar Exchange and MEIRA: Middle Eastern Investor Relations Society (Qatari Chapter) • https://www.meira.me/ • Best practices, training, events, awards for best annual reports/ IR, guidelines 2 External consultants 3 Brokers 4 Peers 5 IR magazine, IR societies other regions Help

11. 11 IR DO’S AND DON'TS Do’s & Don'ts

12. 12 TOP IR TIPS Have a corporate presentation for new investors Rehearse quarterly presentations, prepare expected Q&A, poll analysts Use webcasts, replay functionality and transcripts Do investor targeting, get suggestions from multiple sources, peer holdings Combine investor conferences with roadshows where possible Ask for feedback, track investors, top buyers/sellers Use the IR society, QE network with peers, benchmark globally Keep your website up to date, see checklist from Qatar Exchange Be consistent, talk to investors not only in good times, but also in bad times! Tips

13. 13 IR+ 1 4 2 5 3 6 Special Situations Communications MiFID II Considerations ESG Reporting Understanding Passive and Active EM investors Trends in Corporate Governance Impact of Technology on Capital Markets IR+

14. Take a picture with your phone using a barcode scanner app ----- http://ooredoo.com/og-ir-nov-2018-presentation.pdf Thank You!