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Magento Order Comment Extension enables the customers to add comments, instruction and special requests on the go while purchasing product of their choice.
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Extension User Guide Order Comment V. 2.0.0 www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Table of Contents Overview………………………………………………………………………………………3 Extension Features………………………………………………………………………..4 How to Install………………………………………………………………………………5 Configuration……………………………………………………………………………….9 Uninstall……………………………………………………………………………………..13 Help / Support……………………………………………………………………………..14 www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • OVERVIEW • Order Comment Magento Extension enables the customer to add comments, instruction and special request while placing an order. • With the help of Order Comment Magento Extension the user can add comments to the Order that they have placed. Surprisingly, Magento does not have the inbuilt functionality Where in the customer can place his/her comments in response to the order made. Our Order Comment Magento Extension provides two way comments to be highlighted in the order detail screen. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Features • Allows customers to write comments or instructions in the order review part. • Requires no manual configuration. • Easy installation. • Meets Magento programming guidelines. • 100% open source. • This simple and flexible Order Comment Magento Extension will add a new dimension to the customer’s on line shopping experience. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Installation Steps Clear the store cache under var/cache and all cookies for your store domain. Disable compilation for Magento 1.4+. Log into Magento Admin Panel and go to System → Tools → Compilation and disable the compilation. • Be sure that the Compilation Сode is disabled (System->Tools -->Compilation) www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Installation Steps 3. Disable JS & CSS merging • Navigate to System->Configuration->Developer Tab and disable "Merge css / js". We suggest that you enable error reporting. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Installation Steps • 4.Upload file manually • If you use a different from default theme - be sure to rename app/design/frontend/default/default and skin/frontend/default/default folders to your store's values. Using your FTP client upload content to your store root. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Installation Steps • 5. Clear Cache • Then navigate to System->Cache Storage Management and andclear Cache. • Do select and Refresh it by pressing submit button 6. Log out then log back in to your admin panel. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Configuration Snapshot in Front End • User can add order comment at the time of checkout. • After placing order user can show their comment in user order view page. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Configuration View Order Comment Go to → My account → Order View Page www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Configuration Customer can show Order comment at Order Print Preview Page www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Configuration • Display in Admin • Admin user can see the order comment . • Go to → sales → orders • User can see the additional column for order comment. • User comment also see at order view page. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Uninstall • To force Magento uninstall the module. • Then replace <active>true</active> with <active>false</active> in the following files: • app/etc/modules/Brainvire_OrderComment.xml • <Brainvire_OrderComment> • <active>true</active> • <codePool>community</codePool> • </Brainvire_OrderComment> www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Help/Support To know more about our Magento Extension Service feel free to call us at +1.631.897.7276 or email us at info@brainvire.comor Skype us at bv.ecom www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com