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Magento Abandoned Cart Extension enables users to follow up with customers who added products to their shopping cart but did not buy! The fact that customers added the product to their cart, means that they were interested in your products!
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Extension User Guide Abandoned Cart Followup V. 1.0.0 www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Table of Contents Overview………………………………………………………………………………………3 Extension Features………………………………………………………………………..4 How to Install………………………………………………………………………………5 Configuration……………………………………………………………………………….9 Uninstall……………………………………………………………………………………..14 Help / Support……………………………………………………………………………..15 www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • OVERVIEW • Abandoned Cart FollowupMagento Extension enables users to send a reminder email to the customers who added a product to the cart but did not purchase. Store owners can leverage the advantage of this extension to increase sales. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Features • Allows user to send reminder mail for abandoned cart products. • Requires no manual configuration • Easy installation • Meets Magento programming guidelines • 100% open source www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Installation Steps Clear the store cache under var/cache and all cookies for your store domain. Disable compilation for Magento 1.4+. Log into Magento Admin Panel and go to System → Tools → Compilation and disable the compilation. • Be sure that the Compilation Сode is disabled (System->Tools -->Compilation) www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Installation Steps 3. Disable JS & CSS merging • Navigate to System->Configuration->Developer Tab and disable "Merge css / js". We suggest that you enable error reporting. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Installation Steps • 4.Upload file manually • If you use a different from default theme - be sure to rename app/design/frontend/default/default and skin/frontend/default/default folders to your store's values. Using your FTP client upload content to your store root. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Installation Steps • 5. Clear Cache • Then navigate to System->Cache Storage Management and andclear Cache. • Do select and Refresh it by pressing submit button 6. Log out then log back in to your admin panel. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Configuration • Site Level Configuration • Go to the System >> Configuration >>Brainvire>>AbandonedcartsfollowupFollowup Email Settings. • Click on “AbandonedcartsfollowupFollowup Email Settings” menu. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Configuration • The following screen pops up. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Configuration • Here you find the following settings • Enable: enable/disable the module • Choose the followup email sender from drop down • Choose the email template from this drop down for that • first create a transaction email template from “System → Transactional email” • Click on “Add new Template” • Choose Template type to “Abandoned Carts Followup Email Template”. • Click on “Load template” • Set template Name • Then click on “save template” button. • Choose suitable setting click on “save” button. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Configuration Under “Reports” ->AbandonedcartsfollowupFollowup, this extension shows a Abandoned cart Followup log. • On the screen, the extension will show Abandoned carts details. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Configuration • Here extension shows following information • Extension enables users to search according to customer,email etc.. • Abandoned customer product show here • The report also can be exported. www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide • Uninstall • To force Magento uninstall the module. • Then replace <active>true</active> with <active>false</active> in the following files: • app/etc/modules/Brainvire_Abandonedcartsfollowup.xml • <Brainvire_Abandonedcartsfollowup> • <active>true</active> • <codePool>local</codePool> • </Brainvire_Abandonedcartsfollowup> www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com
Extension User Guide Help/Support To know more about our Magento Extension Service feel free to call us at +1.631.897.7276 or email us at info@brainvire.comor Skype us at bv.ecom www.ecomextension.com | © 2014 BrainvireInfotech Pvt. Ltd | info@brainvire.com