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The Art of Public Speaking. Chapter 3 Listening. Contents. 1. Listening is important 2. Listening and critical thinking 3. Poor listening 4. Active listening. Listening is important. Listen # hear Your career promotion Your daily life Game: Transferring information.
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The Art of Public Speaking Chapter 3 Listening
Contents 1. Listening is important 2. Listening and critical thinking 3. Poor listening 4. Active listening
Listening is important • Listen # hear • Your career promotion • Your daily life • Game: Transferring information
Listening and Critical Thinking Types of Listening • Appreciative listening • Empathic listening • Comprehensive listening • Critical listening Listening and Critical thinking • Summarizing information, recalling facts, distinguishing main points • Separating facts from opinions, spotting weaknesses in reasoning, judging
Poor Listening • Not concentrating • Spare “brain time” • Easy to give in physical and mental distractions • Listening too hard - Concentrate too much on details • Jumping to conclusions • put words into a spear’s mouth • Reject a speaker’s ideas as boring and misguided. • Focusing on delivery and appearance - Do not judge people by the way they look or speak
A Better Listener • Take listening seriously • Be an active listener • Resist distractions • Don’t be diverted by appearance or delivery • Suspend judgment • Focus your listening • Develop note-taking skills
Consolidation • What is the difference between hearing and listening? • How is listening connected with critical thinking? • Why is it important to develop strong listening skills? • What are the four mains causes of poor listening? • What are the seven ways to become a better listener?