EMAIL

1. EMAIL Communicating electronically: one computer to another computer

2. Email Requirements • Computer • ISP: Internet Service Provider • Comcast , lycos • Email Address

3. Email Address • No spaces between any of the 3 parts gjohnson@quest.net • Username: gjohnson • ISP: @quest • Domain: net Yname@davis.k12.ut.us

4. What Can You Do With Received Email? • Delete It • Move or Save It • Print It • Forward It • Reply to It • Reply to All to it

5. Mail Daemon Undeliverable email • Email addresses must be exact • Beware of case sensitive email addresses • Use lowercase to be safe • Read the Daemon’s message • Correct the problem • Re-send the message

6. It is more important than ever that today’s business students learn the concepts and appropriate applications of email systems rather than only the keystrokes

7. Advantages of Email • Information can be distributed faster to many people • People can respond faster • Saves Time and Money • Time zones—No Problem • Eliminates telephone tag • Can read at one’s own convenience • Messages composed and delivered any time regardless of holidays or weekends.

8. Disadvantages of Email • Misunderstandings: Non-verbals of a face-to-face conversation missing • Email is not private • Permanent record of email message is stored by ISP—even deleted messages • Email can be placed under subpoena • Once sent, it cannot be retracted (there are exceptions) • You lose control. Any email can be forwarded easily by the recipient to anyone the recipient chooses • Spreads Viruses

9. Guidelines for Email • One subject per message: Always Use Subject Line • What would your reaction be to the message? • Maintain goodwill of recipient • Write Professionally: • Correct • Use Paragraphs • Clear • Reply using only enough of the original message to make sense. Saves band width. • Remember “Please” and “Thank you” • Don’t open emails or attachments from persons you don’t know

10. Netiquette Proper protocol when using email • Don’ts • Spam: unwanted emails • Use CAPS = shouting • Flame: vent or send inflammatory emails • Send Viruses • Do’s • Return emails promptly • Be concise (short, to the point) • Use subject line • Be courteous

11. Email Accessories • Signature • Attachments • Emoticons • Acronymns

12. Signature • Use signature on your messages • Usernames can be anonymous • Your personal business card ***************************************** Erin Denos Millcreek Junior High Business Department edenos@dsdmail.net Every obstacle introduces a person to himself ******************************************

13. AttachmentsFiles that are sent with the email • Files can be text, photos, graphics, spreadsheets, etc. • Size and number that can be sent depends on Internet connection capability • Verify the attachment is actually attached before sending email • Don’t open unsolicited attachments

14. Names are in a list Don’t have to type in email address when emailing Can be printed A group of Email addresses saved as a file Everyone in group receives the email when message is Sent Address BookNames of persons you email frequently Distribution ListGroups of people you email frequently

15. Emoticons Transmits an emotion in email :) or :-) Expresses happiness, sarcasm, or joke :( or :-( Expresses unhappiness :D or :-D Expresses jovial happiness :I or :-I Expresses indifference :-/ or :-\ Indicates undecided, confused, or skeptical. Also :/ or :\.:Q or :-Q Expresses confusion :@ or :-@ Expresses shock or screaming :O or :-O Indicates surprise, yelling or realization of an error ("uh oh!")

16. Acronyms • Abbreviations used for common phrases. • LOL • Laugh out Loud • JK • Just Kidding • AAMOF: • as a matter of fact • BFN: • bye for now • BTW • By the way • BYKT • But you knew that • CMIIW • Correct me if I’m wrong Make sure the recipient knows them