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Session 4: Summary & Roadmap. Overview. Where next for empathic interaction? Discussion Activity: Issues for empathic interaction Mapping the future: An empathic interaction roadmap Session summary. Some issues for empathic interaction.
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Overview • Where next for empathic interaction? • Discussion Activity: Issues for empathic interaction • Mapping the future: An empathic interaction roadmap • Session summary
Some issues for empathic interaction • Which models of empathy are most appropriate within the context of human computer interaction and / or human-human computer mediated interaction? • How much impact does context have on empathy? • What are the characteristics of domains, goals and tasks that could benefit from empathy in HCI? • What are the characteristics of interactions involving empathy and how could these be supported? • How can empathy be measured and how can an empathic interaction be evaluated?
Your issues for empathic interaction • Sticky note time • Write 3 down • Group your issues with your neighbour, your neighbouring pair and so on • Rating what we have • Which shall we discuss further?
Empathic Interaction Roadmap • Where are we trying to go? • How are we going to get there? • Which bits of the puzzle are missing? • Where should we concentrate our efforts? • Which disciplines are we lacking? • …
After this workshop… • Outcomes poster for British HCI • Report on workshop to be submitted to Interfaces • Report on VICTEC website • All workshop attendees invited to submit a paper • AISB 2005 Symposia • Edited book / Special journal issue
Session Summary • Increased understanding and awareness of empathy and empathic interaction • Consideration of major issues for empathic interaction • Multidisciplinary design activity • Determining the next steps – Roadmap • Outcomes poster, telling the HCI community what we considered, publication possibilities