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price basic cost of product or service. value cost of quality including maintenance, disposal, CSR, and environmental costs. transaction cost of acquisition including buying resources, effort, time, and payment terms. Actual Total Cost.
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price basic cost of product or service value cost of qualityincluding maintenance, disposal, CSR, and environmental costs transaction cost of acquisitionincluding buying resources, effort, time, and payment terms Actual Total Cost Whether buying or selling, price is only a part of the actualtotal cost. Costs of quality including maintenance, disposal, CSR (corporate social responsibility) and environmental factors, and costs of the transaction including buying resources, effort, time, payment terms, and renegotiations (all largely dictated by the seller’s relationship capabilities) must be considered when assessing or comparing actual total costs of propositions, products or services. © Christopher Barrat & Alan Chapman 2004, from the free resources website www.businessballs.com. Sole risk with user. Not to be sold or published.