EFFECTIVE USE OF THE PHONE

1. EFFECTIVE USE OF THE PHONE An extremely Important part of “Just Ask” Phone those who have not given an RSVP Implement effectively and you’ll greatly increase attendance

2. Effective Use Of The Telephone Effective Use Of The Telephone A Great Idea that Works !! Try to arrange premises with several phones When making calls in a group environment it seems to make it a lot easier Those not effectively reached will still need to be contacted from your home or office

3. If premises with several phone lines cannot be arranged, come together as a group and use cell phones from a central location If you can’t arrange that, make the calls from your home or office - phone calls should be reimbursed

4. Effective Use Of The Telephone Notes Before Calling 1 – If a child answers - Ask for Mum or Dad or Mr or Mrs 2 – If no answer – Mark on list for subsequent follow up 3 – If an answering machine, HANG UP – Note to ring back 4 – If they’re coming, confirm first names – Mark on list 5 – If coming to a future meeting – Mark on list 6 – If not interested – Mark NO on list 7 – Mark on list any important comments such as referrals to another person who may be interested – when to follow up if they’re interested in coming to a future meeting

5. What to say: “Good evening, I’m ________ from the _______ Lions Club. We recently forwarded you an invitation to a special Lions Information Session– this is simply a courtesy call to see if you are able to join us for an hour at the ABC school 7.30 Wednesday night March 12”

6. When the response is “Yes” “We’ll forward you a confirmation letter with all the details – are you still at ___________? (address). We’ll include your name badge for the meeting Your first name is spelt? And the spelling of your family name? Is there anyone else in your household or a neighbor or friend you’d like to bring with you? Are you okay for transport?”

7. When the response is “No” Say: “Are you interested in attending a similar Lions Information Sessionon a future occasion ?” If the answer is “Yes” make a note The person making the first phone call, should be the person to make all future calls to the prospective guest

8. Persevere Most people will decline the opportunity to attend – however don’t be put off Adopt A Positive Attitude For each call you make that’s “No” You’re one call closer to someone saying “YES” Remember many are already volunteering or keen to do so – our task is to find them

9. When asked what do Lions Do? Don’t go into detail – say: “That’s the purpose of the Information Session, giving us the opportunity to fully explain details to community minded residents - as well we’ll answer any questions you may have – we wish to ensure you’re properly informed and in a position to make a considered judgment as to whether membership is appropriate for you at this time”

10. MORE CALLS TO MAKE After the Lions Information Sessionyou’ll have three groups to phone:- (1) Those who attended who did not give a decision at the meeting (2) Those who were coming, but didn’t (3) Those who previously said they were interested in coming to a future meeting Normally if you follow through you’ll obtain extra members