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The Brenny Culture: Driven to Serve

The Brenny Culture: Driven to Serve. Mission: *To provide Grand Champion Customer Service Vision : *To deliver the essentials of life to the world Values : *Community- to fulfill our purpose to serve others

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The Brenny Culture: Driven to Serve

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  1. The Brenny Culture: Driven to Serve Mission:*To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values: *Community- to fulfill our purpose to serve others *Team- honest character, champion attitude, solution minded communicator, team commitment, personal accountability, results-oriented “The Grand Champions of Customer Service”

  2. About Brenny Transportation Inc. • Founded in 1996 by Joyce and Todd Brenny Humanitarian Bowl-Boise, Idaho • Over 60 years of Transportation Experience! • Community Involvement – • Donation of Transportation Services • Yearly Food, Coat and Toy Drives • Local Schools, Churches and Organizations • Local and National Awards and Recognition • TIA Samaritan Award • MN Governor Business Gives Award – 2008-2013 • Joyce Brenny – Most Influential Woman – Women in Trucking • WBENC – National Certified Woman Owned Business – 51% -Joyce Brenny • DBE Certification • Best 100 Companies – MN Business Magazine • Top 100 Workplaces – Star Tribune

  3. What is an Asset Based 3PL? Asset Based means we also own our own trucks and trailers. 3PL Stands for - “Third Party Logistics” Definition: A firm that provides multiple logistics services for use by customers. Preferably, these services are integrated, or "bundled" together, by the provider. Among the services 3PLs provide are transportation, warehousing, cross-docking, inventory management, packaging, and freight forwarding Brenny will manage your supply chain from door-to-door! “One - Stop - Shop”

  4. Why Brenny? • Centrally Located • Saint Joseph, MN Terminal and Warehouse • Asset-based – We have trucks! • Outstanding Safety Scores – Platinum Fleet Safety • Eco-Friendly fleet / EPA SmartWay Partner • Warehousing • 40,000 Square-foot Warehouse • Cross-Docking Capabilities • Brokerage • Access to over 10,000 contract carriers • Gold-Book Broker, TIA CTB, Diamond Status • Extensive background and safety checks • Fully licensed, bonded and insured • Freight Auditing-Contracted Rates • save our customers and average of 5% over market rates.

  5. What Brenny’s Customers say… • Grand Champion Customer Service • "We are pleased with the outstanding customer service Brenny has provided, through their willingness to always look for opportunities to improve and the relationships they have established with our customers. We have experienced 100% on-time delivery, zero customer complaints in regards to drivers and 99.1% successful shipments without a claim."--- Steve Konop, Cold Spring Granite "There is no way that I can express the level of Quality and Performance...I have heard nothing but compliments about the drivers and the willingness they show to make the Customer happy. They show and treat their Customers with the highest respect. It's my pleasure to recommend Brenny Transportation, Inc. to our customers or vendors."--- Art Bowles, Wiman Corp. “We are spoiled with Brenny. We had to use a different carrier per a customer request…WHAT A NIGHTMARE!” – Annie Legatt, Dezurik • Trained Professionals with Vast Knowledge of the Trucking Industry and Your Industry • State-of-the-art Software

  6. Grand Champion Customer Award • Created in 2013 to Honor our valued Brenny Customers. • Awarded Quarterly • Each Recipient has chosen to contribute their award to a local charity of their choice. • “Acme-Ochs Brick and Stone is honored to be recognized by Brenny Transportation as one of their Grand Champion Customers. Over our long partnership, we have come to accept as a given Brenny’s dedication and commitment to outstanding customer services in all aspects of their business and they never disappoint. Our donation to charity is just one of many ways that lets us say thank you for their efforts.”..Eric Fritz Acme-Ochs Brick and Stone When you Ship with Brenny… You Help us help your community!

  7. We Tailor Our Services to YOUR Needs • Slow Progression • Rapid Integration • Off-site or On-site Capabilities

  8. How will Brenny Help YOU? • Increase Profits: • How? Proven that Contracted Rates save an average of 5% over Market Rates • Increase Productivity • How? Your Time is spent on “Your Business”, not trucking. • Increased focus on what made you successful! • We Help you get back to your business!

  9. Increase Profits • One Freight Bill • Pay one transportation provider per month • Cut Costs • Hiring Brenny as your 3PL is like having your own team member… without the expense and HR nightmares!

  10. Increase Productivity • Vendor/Customer Coordination • Ensure product ships and delivers on time • Unmatched Communication • 24/7 Availability • Office Hours – 7:00am-4:30pm Monday-Thursday, 7:00am-4:00pm Fridays • After hours assigned team members • One Point of Contact • Fully-trained customer service professional that provides service beyond expectations

  11. Hassle Free • Peace of Mind • Tracking • Timely Updates • 99.8% Liability claim free since being founded in 1996 • One Phone Call or Email away • Our Door is Always Open • We are family owned • You are not just a number. Brenny customers are treated like family! Some companies say they care, Brenny proves that we care! • When you succeed, we succeed!

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