Functions of Management

1. Functions of Management Introduction to Business & Marketing

2. Objectives • Understand the purpose of management • Describe the functions of management • Identify skills needed by managers • Understand the levels of management

3. What is Management? • Entrepreneurs start off only having to manage themselves. • If a company has employees, then a management plan is needed. • Management helps businesses focus on setting and meeting goals efficiently and effectively.

4. Skills Needed by Managers

5. Functions of Management • These functions are listed in the order that they occur. • Some managers specialize in one or two functions.

6. 5 Functions of Management • Planning • Organizing • Staffing • Implementing/ Directing • Controlling

7. 1. Planning • Setting goals and objectives • Making long- and short-term plans for meeting goals • Determining resources required and standards that must be met

8. 2. Organizing & 3. Staffing • Obtaining/coordinating resources so that objectives can be met • Includes organizing people, work processes, and equipment • Staffing: • May need to hire, train, or fire employees as necessary

9. 4. Implementing/Directing • Influencing, guiding, and directing people to carry out their delegated tasks • Providing direction and vision • Also known as “leading” or “implementing”

10. 5. Controlling • Keeping the company on track and making sure goals are met • Setting standards for quality of work • Evaluating performance • Solving problems • Monitoring customer satisfaction

11. Levels of Management • Top-Level Management • Middle Management • Operational Management

12. Top-Level Management • Top-Level Management: • Responsible for setting goals • Planning for the future • Leading and controlling the work of others

13. Middle Management • Middle Management: • Carries out the decisions of the top management • Often responsible for various departments • Responsible for organizing functions, leading and controlling the work of others

14. Operational Management • Operational Management: • Responsible for the daily operations of a business: • Office Managers • Supervisors • Crew Leaders • Main duty is over seeing workers and meeting deadlines

15. Activity • Look at organizational charts for Starbucks and identify each level of management • Answer questions regarding the current Top-Management at McDonalds