110 likes | 524 Views
Stagnation. Examples and Why Stagnation Consolidates the Seven Wastes. Introduction. The waste of stagnation in the office is the most pervasive and threatening of all the wastes. Identifying and removing stagnation will eliminate many non-value added processes in your system. .
E N D
Stagnation Examples and Why Stagnation Consolidates the Seven Wastes www.uttana.com
Introduction • The waste of stagnation in the office is the most pervasive and threatening of all the wastes. • Identifying and removing stagnation will eliminate many non-value added processes in your system. www.uttana.com
Stagnation History • Waiting, Processing, Inventory, Defects, and Overproduction all fall into the broader category of stagnation. • Hitoshi Yamada grouped them in this way to help people focus more energy on identifying and eliminating wastes, instead of dealing with categorizing them. www.uttana.com
In the Office • Stagnation can be seen everywhere, and in excess, can be the downfall of an otherwise well-functioning office. • Stagnation and waiting are synonymous terms in this context. • Any time that a customer must wait on your services, or you are waiting for email correspondence, is a waste of stagnation. • Wastes in these areas stand out and are easily targeted for improvement. www.uttana.com
Processing • Processing causes stagnation through the extra steps in between value-added portions of office processes. • Extra processing steps may occur in anything from intermediate click-throughs in software programs to unnecessary signature approvals on documents. www.uttana.com
Inventory • Inventory is the buildup of physical or digital finished goods. • Any time items are processed before there is direct customer demand stagnation occurs. • Inventory buildup in an office is often due to busywork or misunderstanding of downstream demand. www.uttana.com
Defects • Defects relate to stagnation in that the item is either tossed or rework has to be done. • In either case the customer receives their requested item later than was possible. • This waste occurs anytime someone has to redo work or add to work because it is incomplete. • These are examples of defects that stop the flow of information from one stage to the next, information stagnates. www.uttana.com
Overproduction • Overproduction connects to stagnation through overproduction's inherent connection to inventory. • It also causes a distraction from other items which may have real customer demand. • Overproduction in an office setting may differ greatly compared to production settings. • In production environments items that are overproduced still have the capacity to sell. www.uttana.com
The Digital Office • Sometimes in office environments digital assets may be created but because of unclear expectations, may just sit in hard drives and never be distributed to the customer. • It is just extra information that will never be used. www.uttana.com
Conclusion • Anytime the end result is delayed customer deliverables the waste of stagnation occurs. • It is useful to think of all wastes in terms of stagnation, motion, or transportation so that improvements to those processes can be focused on the most decisive issues. www.uttana.com