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Iowa Library Association 2000. Ames, Iowa October 17-19, 2000. Evaluating Outbound Internet Traffic: . Where Public Library Patrons are going and how often. . Presented by Michael J. Dargan. Technical Systems Administrator, Waterloo and Cedar Falls Public Libraries. Why it Matters:.
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Iowa Library Association 2000 Ames, Iowa October 17-19, 2000
Evaluating Outbound Internet Traffic: Where Public Library Patrons are going and how often.
Presented by Michael J. Dargan Technical Systems Administrator, Waterloo and Cedar Falls Public Libraries
Why it Matters: • Refute claims of idlers in chat rooms • Good anecdotes/examples of Internet usage • Show the incidence of visits to “naughty” and “nice” sites • Demonstrate level of usage • Identify which machines are most active • Discover peak usage hours and days
How the information is gathered The “Sniffer” Elron Internet Manager 4.7.5
User Privacy? • Patrons using monitored PCs are not authenticated • Staff members have no expectation of privacy and are so informed • Real Time Monitor could lead administrator to a user • IM475 does make mistakes
Internet Manager • Requires Windows NT 4 SP3 • P100/32 megs • Must be on same hub as router • Is managed via web browser with cache disabled • Stores traffic in database with preconfigured reports
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Outbound WPL Internet Traffic Conclusions WPL Patrons go Many Places, Many Times
Popular Places • Our Online Catalog • Our Home Page • Email • Chat • Search Engines • Shopping • Special Interest
IM 4.75 Pros • Does provide great anecdotal information • Puts chatroom use in a larger context • Shows how little time is spent in porno sites • Demonstrates vast diversity of activity • In larger network, shows which machines are busy—or not busy
IM 4.75 Cons • Very expensive • Requires dedicated Windows NT • Hardware Intensive • Error prone • No longer available since early fall 2000
What’s happening at the WPL?wrk121.wplwloo.lib.ia.us This works if we have an Ethernet Connection