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Safety Improvement Projects: Good Practices

Safety Improvement Projects: Good Practices. Viola van Guldener, MSc. Ministry of Social Affairs and Employment 3rd International Conference Working on Safety. Why Safetie Improvement projects?. Every week: 2 workplace related deaths in The Netherlands

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Safety Improvement Projects: Good Practices

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  1. Safety Improvement Projects: Good Practices Viola van Guldener, MSc. Ministry of Social Affairs and Employment 3rd International Conference Working on Safety

  2. Why Safetie Improvement projects? • Every week: 2 workplace related deaths in The Netherlands • Politics: more ‘tailor-made’, more safety, less detailed regulation • Technique – Organisation – Culture • Pilot: 20 safety improvement projects • Structural improvement of safety - starting with culture • Decrease accidents by > 10 % • Financial support (€ 1.000.000 per project, on average) • Monitor progress • Duration: 2-3 years • Communication of results

  3. Type of projects Business sector Targeted Reduction • Agriculture (6 companies) 10-15% • Industry, corrugated cardboard (11 comp.) 25% • Industry, meat (1 company) 20% • Chemical, gas storage (1 company) 40% • Agriculture (100.000 farms) 10% • Fire Brigade (1 organisation) 20% • Industry, fork-lift trucks (1 company) 50% • Industry, paper (1 large company) 100% • Waste processing (1 company) 15% • Business park, Tilburg (40 companies) 10-15% • Logistics (1 company) 15-45%  • Construction, concrete (1 company) 10-15% • Business park, airport (90 companies) 10-15% • Industry, brewery (1 company) 50%

  4. A little bit of theory Safety Culture and Safe behaviour • Culture = how we do the things within this company/organisation • Three levels • Management • Operational management • Work Force

  5. A little bit of theory (continued) ‘I resist making easy concessions on SHE in favour of production’ Why change culture? ‘I accept that injuries are unavoidable in this kind of work’ 1 Safety Culture Maturity is a Registered Trademark of the Keil Centre Ltd, 2003.

  6. Act Knowledge Desire Awareness Ability Reinforcement A little bit of theory (continued) How to change behaviour: a challenge……. ‘I am aware of the goal of the change project’ ‘I know what the change is all about’ ‘I know what is expected of me’ ‘I do not want to lag behind at this change’ ‘I have the skills and materials to do my work’ ‘I have to join’

  7. Act Knowledge Desire Awareness Ability Reinforcement Good Practices: Examples from 20 projects • taking pictures of working environment and discuss them • observation and feedback • an accident rate ‘benchmark’ of business units • observation and feedback • taking care of your colleague (Woodside video) • training and education for employees • workshops for operational management and top management • campaigns • training tools on CD-Rom or internet • training ‘how to learn from an accident’ • training operational management ‘how to address behavioural issues with my employees’ • regulation within company incl. ‘sanction policy’ and rewarding, e.g. Safety awards + visible commitment of top and operational management

  8. Good Practices: Examples from 20 projects

  9. Good Practices: 1 project: KLM Cargo KLM Cargo: ‘Safety first’april 2005 – april 2008 Aim of improvement project: • Reducing number of accidents (2003: 50 accidents) • ‘1 accident every week is to much!’ KLM Cargo: 2500 employees 10% temporary

  10. Act Knowledge Desire Awareness Ability Reinforcement Good Practices: 1 project: KLM Cargo • Cargo Carrier, Mailing home addresses with pictures of working environment, Communication campaign • Awareness training employees and management • Flyers and communication campaign • Tools for operational meetings (toolbox meetings) • An accident bulletin board • Training How to handle dangerous goods? • New personnel training • Yearly incentives for ‘best department in safety’ • Sanction policy is not (yet) incorporated ? Act ?

  11. Experiences from the projects • First do the ‘technique’ • Management has to be noticeable committed • Visualize safety (charts, pictures etc.) • Make safety comparable between business units (benchmark, game) • Let people think for themselves/respect • Fit in with people’s perception of their environment; let them devise their own plans • Communicate on the follow-up of incident reports • Attention to employees pays back

  12. More information on arbeidsveiligheid.szw.nl

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