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National Respite Conference Sydney

National Respite Conference Sydney. October 23, 2014. Acknowledging Country. I would like to acknowledge the traditional owners and custodians of this land, the Darug Peoples and welcome any Aboriginal people here today. The Samaritans Foundation.

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National Respite Conference Sydney

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  1. National Respite Conference Sydney October 23, 2014

  2. Acknowledging Country I would like to acknowledge the traditional owners and custodians of this land, the Darug Peoples and welcome any Aboriginal people here today.

  3. The Samaritans Foundation • The welfare arm of the Anglican Church in the Diocese of Newcastle, also including • Hunter • Western NSW • Manning & Mid North Coast • Central Coast • Employ 600 people • Established 1984 • 800 Volunteers

  4. The Samaritans Foundation • Disability Services • Youth Programs • Specialist Homelessness Programs • Disaster Recovery • Early Childcare Centres • Mental Health Support services including Headspace • Early Intervention • Child and Family programs • Housing and Tenancy Supports

  5. NDIS and the NSW Trial - Hunter • Support 180 people in the Newcastle LGA • 48 Children • 25 in accommodation • 107 flexible supports • Will phase in Lake Macquarie and Maitland commencing July 2015 • A great social reform, and everyone is learning anf working together

  6. The Challenges Labour Force • Flexibility required, shifts less attractive • Casualisation • Supervision/team meetings and professional development • Change in the nature of some supervisory roles Approaches • Combined/specialised rostering • Technology • Tiered workforce

  7. The Challenges (cont) Process • Documentation and verification of delivered supports • Labour intensive • Unclear initially – confusing plans and new processes • Intake – NGOs don’t do the planning but lots still to occur Approaches • Continually reviewing process, prior to use of technology • Specialised roles – intake, claiming, NDIS Project Officer

  8. Key Initiatives • Participant Forums • Staff forums – FAQs, Newsletters • Clarify what is required to support a person entering the NDIS • Review planning outcomes to see if we can support people better • Change model of service delivery • It was program (funding) based • Now localised and more specialised

  9. Key Initiatives • Allocated dedicated NDIS resource • Information share • Expertise • Intake and referral • Develop and Inform process • This speciality/knowledge will need to be integrated

  10. Suggestions • Know your costs • Can you be more efficient? • What is your north? • What services should you provide? • Start the conversations • What do you know/think? • Don’t re-invent the wheel • Action what you can do now

  11. Opportunities • Greater choice and control for people with a disability • Opportunity for growth • Professional development • More input from the people we serve • Potential to strengthen practice • Inter-departmental relationships • Opportunity to review support paradigms, and service models • Greater utilisation of community resources • Challenge our roles

  12. Summary • It’s a work in progress • Its new and it can be overwhelming for people we support and employees • Its not about us, the NDIA or even the NDIS • What do we need to do to keep it about the people we support?

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