"At Ease" with Military Students

1. Presented by: Cosmo Wollan Student Communications Expert "At Ease" with Military Students

2. Military students are one of your fastest growing and most important demographics… successful interaction requires special skills.

3. Military students fall into three distinct categories: • Active DutyVeterans • MilitarySpouse • Each with unique communication needs and challenges.

4. Active Duty soldiers typically present: • specificgoals • definedneeds • rigidtimelines • Your advisors mustbe able to handle these situations.

5. Veteransfrequently need: • confidentguidance • respectfulassistance • MilitarySpousesrequire: • asofterapproach • Do your advisors understand the difference?

6. It is not enough to know the proper acronyms, programs and funding options specific to military enrollments… Interaction with military students requires a unique combination of: Clarity Respect Appreciation

7. Whether your school has a dedicated military admissions team or not… every military student has already earned our respect Now it is up to your Admissions Advisors to earn theirs.

8. “At Ease” with Military Students is available as a stand-alone 3-hour seminar or can be incorporated as a 3-hour segment of a larger scope training program. Seminar groups should be no larger than 20-25 participants for optimum interaction. All university Admissions or Academic Advisors who interact with all three categories of potential or enrolled military students can benefit from this training. Military students present unique communication challenges requiring mastery of specific conversational nuances. Understand who they are – not just what they do.

9. Thank You. We Look forward to Working With You. Cosmo Wollan Student Communications Expert Senior Training Executive Communication Excellencesm Office: 754.300.9678 Cell: 305.788.2469 Cosmo@CommunicationExcellence.biz