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Compliance Alliance Networking Briefing May 3, 2012. Raising Company-Wide Support For Your Compliance Operations. Raising Company-Wide Support Durand - Profile. Degree: -M.B.A. University of Massachusetts Trade Compliance Certifications:
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Compliance AllianceNetworking BriefingMay 3, 2012 Raising Company-Wide Support For Your Compliance Operations
Raising Company-Wide SupportDurand - Profile • Degree: • -M.B.A. University of Massachusetts • Trade Compliance Certifications: • -Department of Commerce-Developing Export Management and Compliance Programs • -Bureau of Industry/Security-Export Controls • -MA Export Center-Export/Regulatory Compliance • Experience - 15 years: • -Current: Watts Water Technologies, Inc. Louise Durand - Confidential/Proprietary
Raising Company-Wide SupportDurand - Profile • Experience - continued: • -Global Trade Compliance Manager-W.R. Grace Sales $3.1 B – 6,500 Employees • -Trade Compliance Specialist-Getronics • Sales $4 B – 20,000 Employees • -Trade Compliance Specialist-Wang • Sales $3 B – 25,000 Employees • Memberships: • - International Compliance Professionals (ICPA) • -Compliance Alliance/MA Export Center • -Toastmasters International Louise Durand - Confidential/Proprietary
Raising Company-Wide Support • Watts Water Technologies-Company Overview • Founded in 1874 • Design and manufacture water products that promote conservation and control water • Commercial, residential, industrial, municipal • Operations: North America, Europe, Asia, Africa • Sales: $1.2 B – 5,900 Employees Louise Durand - Confidential/Proprietary
Raising Company-Wide SupportWatts Water Technologies-Company Overview Louise Durand - Confidential/Proprietary
Raising Company-Wide Support Export/Import Compliance a/k/a “the necessary evil” Compliance Professional Corporate Decision Makers Louise Durand - Confidential/Proprietary
Raising Company-Wide Support Compliance Professional Corporate Decision Makers • Regulations • Fines, Fees, Penalties • Clearance • Compliance Projects Louise Durand - Confidential/Proprietary
Raising Company-Wide Support • Obstacles: • Ineffective Communication • Complex Messages • Different Status • Language Barriers Louise Durand - Confidential/Proprietary
Raising Company-Wide Support • Resolve the Issues: • Think like a Corporate Decision Maker • Talk like a Corporate Decision Maker • Be a Corporate Decision Maker Louise Durand - Confidential/Proprietary
Raising Company-Wide Support Compliance Professional VS. Corporate Decision Maker Competitive Advantage Sarbanes Oxley Risk-based Approach Corporate Objectives • Compliance • Regulations • Fines, Fees, Penalties • Compliance Projects Louise Durand - Confidential/Proprietary
Raising Company-Wide Support • Corporate Decision Makers ( previously known as Compliance Professionals ;-) • Change our language • Understand how the company operates • Align compliance objectives w/company objectives • Risk exposure • Cost avoidance • Value added Louise Durand - Confidential/Proprietary
Raising Company-Wide Support Example #1 • Problem/Issue: • “Shipment stuck in Customs” • Opportunity: • Cost reduction through • Establishing policies/procedures • Implementing C-TPAT • Process improvements Louise Durand - Confidential/Proprietary
Raising Company-Wide Support Example #2 • Problem/Issue • Late shipments/unhappy customers • Opportunity: • Customer retention • Efficient Customs clearance • Reduce Customs examinations Louise Durand - Confidential/Proprietary
Raising Company-Wide Support Summary • Break down the communication barrier • Increase the company’s return on investment • Drive executive decisions Louise Durand - Confidential/Proprietary
Raising Company-Wide Support After Before Earn Top Management Support and Commitment For Your Compliance Operations Corporate Decision Makers "see no evil, hear no evil, speak no evil" Louise Durand - Confidential/Proprietary
Compliance AllianceNetworking Briefing Raising Company-Wide Support For Your Compliance Operations