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Engaging with refugee communities on strategic, national and local settlement issues. 10 th July 2014 National Refugee Resettlement Forum Annette Mortensen Northern Regional Alliance Jennifer Lamm Ministry of Health.
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Engaging with refugee communities on strategic, national and local settlement issues 10th July 2014 National Refugee Resettlement Forum Annette Mortensen Northern Regional Alliance Jennifer Lamm Ministry of Health
How we engage with refugee communities on strategic, national & local settlement issues • Conduct HNA, research and evaluation • Community-led partnerships (RASNZ; NZAF African; ARPHS, RHSS etc) • Tailored and targeted models of service delivery • Refugee consumer voice in health planning and service development • Community empowerment models
Study conducted by Dr Lavinia Perumal (2010) for the Auckland District Health Board www.refugeehealth.govt.nz/resources/articles/MELAA%20Health%20Needs%20Assessment%202010.pdf
The ARPHS- RHSS is the national screening service for quota refugees to NZ. The service covers the greater Auckland region. Public health plays a major role in supporting and strengthening healthy communities including refugees and new migrants. The Refugee Health and Screening Service provides information, education, communicable diseases control, health protection and health promotion. The Refugee Health and Screening Service works in partnership with many health providers and communities to provide culturally appropriate and acceptable care. Auckland Regional Public Health Service- Refugee Health Screening Service
Evaluation of the Waitemata DHB Child Disability Service for Refugee and Migrant Families: Feedback from Families Families often confused and overwhelmed • lack of knowledge about what was available, • lack of understanding of how to access services, • health services being provided in an ad hoc fashion • poor communication with families.
Culturally and Linguistically Diverse (CALD) Cultural caseworkers model in DHB Child Development Service Services to CALD clients and their families: • Navigation and advocacy of health and disability services • Cultural mediation between family and service • Coordinating aspects of care • Health and disability education and information for parents • CALD consumer feedback to services
Refugee Community engagement in the Disability Support and Services Sector