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Prepare LSR/SUPP using electronic system

Attachment 2 Exhibit D Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops. AT&T. AT&T. AT&T. AT&T. Prepare LSR/SUPP using electronic system. AT&T. AT&T. C. B. Select time specific box & indicate time. Yes. B. 9. 6. Select Coordination Box on LSR. Time

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Prepare LSR/SUPP using electronic system

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  1. Attachment 2 Exhibit D Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops AT&T AT&T AT&T AT&T Prepare LSR/SUPP using electronic system AT&T AT&T C B Select time specific box & indicate time Yes B 9 6 Select Coordination Box on LSR Time Specific? Yes 5 Mechanized or Partially Mechanized 1.0 AT&T Prepares Order to send to BST No 3 Order Type? 3 Coordination required? AT&T No Selection of Coordination or time specific boxes on LSR Non-Mechanized No 2 1 1 2 Mechanized or Partially Mechanized Send LSR to BST via electronic interface No 4 BST does system check to verify facility records Order Type? Complete LSR Records Inadequate/ unavailable? Send LSR to BST via fax Non-Mechanized BST makes physical Inspection of Facilities Yes Page 9 FL 6/16/00

  2. Attachment 2 Exhibit D Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops AT&T AT&T AT&T AT&T AT&T D C 4 No BST return FOC to AT&T Notify End User of due date & time AT&T Receives FOC Update ASR Is due time different than request? Acceptable? OK? Yes Note Order Log No BST Notify AT&T via Clarification AT&T Corrects & Issues Supp. 5 Page 10 FL 6/16/00

  3. Attachment 2 Exhibit D Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops AT&T AT&T AT&T AT&T F E E D 7 BST Places Loop Assignment info on service order BST Wires COSMOS Frame Perform internal steps to ready for cut Yes Wired By Plant Test Date? BST sends service Order to CPG Negotiate/request new due date & time No 6 Yes 8 BST Test for dial tone Yes Good? BST Refer no dial tone to AT&T AT&T Receives “No Dial Tone” Call AT&T Perform Internal Test No BST Notifies AT&T via jeopardy No 7 Page11 FL 6/16/00

  4. Attachment 2 Exhibit D Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops AT&T AT&T AT&T AT&T AT&T G F Yes Yes END END BST to Dispatch Technician Fixed? BST Problem Notify BST to dispatch Technician No AT&T Dispatch Technician Problem fixed? AT&T Dispatch Technician to meet BST No Fix Problem Yes END AT&T Problem Fix by Due Date? AT&T Notifies BS & Issues SUPP No 9 Page 12 FL 6/16/00

  5. Attachment 2 Exhibit D Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops AT&T AT&T AT&T AT&T AT&T H H G 10 AT&T Tech meets BST Tech & jointly isolate & repair trouble BST Turns up Loop as requested/agreed by AT&T 8 Yes BST 48 hours call to AT&T BST verifies dial tone & ANI on day of cut as a precaution/ safety check OK? BST Tech meets AT&T Tech & jointly isolate & repair trouble BST Contact AT&T & issues jeopardy AT&T/BST negotiates new date & new time No 10 12 BST Closes all associated BST Orders AT&T notifies BST of Acceptance END Yes AT&T Performs Internal verification tests BST Tech calls AT&T after turn-up 11 OK? Yes 12 BST Investigates & issues trouble ticket & resolves AT&T Verify Problem Resolved AT&T notifies BST of problem & Non-Acceptance No Resolved? No 11 Page 13 FL 6/16/00

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