All You Need to Know* *more or less Tom Peters/21June2006

1. All You Need to Know**more or lessTom Peters/21June2006

2. 25

3. All You Need to Know**more or less

4. Slides at …tompeters.com

5. Astounding Tales

6. THREE BILLION NEW CAPITALISTS—Clyde Prestowitz

7. “The corporation as we know it, which is now 120 years old, is not likely to survive the next 25 years.Legally and financially, yes, but not structurally and economically.”—Peter Drucker

8. “This is a dangerous world and it is going to become more dangerous.”“We may not be interested in chaos but chaos is interested in us.”Source: Robert Cooper, The Breaking of Nations: Order and Chaos in the Twenty-first Century

9. “the metabolically dominant soldier”Source: Radical Evolution: The Promise and Peril of Enhancing Our Minds, Our Bodies—and What It Means to Be Human, Joel Garreau

10. ETC.

11. Chicagoland’s Mystery Disappearances …

12. “New Economy”!Sergey + Larry > Harvard/370

13. All You Need to Know**more or less

14. Cause

15. “Create a ‘cause,’ not a ‘business.’’ —Gary Hamel

16. “People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for , trust.”—Howard Schultz, Starbucks (IBD/09.05)

17. “Management has a lot to do with answers. Leadership is a function of questions. And the first question for a leader always is:‘Whodowe intendtobe?’Not ‘What are we going to do?’ but ‘Who do we intend to be?’”—Max De Pree, Herman Miller

18. Quest

19. “I don’t know.”Source: Karl Weick

20. “Groups become great only when everyone in them, leaders and members alike, is free to do his or her absolute best.”“The best thing a leader can do for a Great Group is to allow its members to discover their greatness.”Source: Organizing Genius/Warren Bennis & Patricia Ward Biederman

21. Leadership’s Mt Everest“free to do his or her absolutebest” … “allow its members to discover their greatness.”

22. “The role of the Director is to create a space where the actor or actress can become more than they’ve ever been before, more than they’ve dreamed of being.” —Robert Altman, Oscar acceptance

23. “In the end, management doesn’t change culture. Management invitesthe workforce itself to change the culture.”—Lou Gerstner

24. “We are a ‘life Success Company”’—Dave Linegar, founder, RE/MAX

25. Best Story

26. “Storytelling is the core of culture.”—Branded Nation: The Marketing of Megachurch, College Inc., and Museumworld, James Twitchell

27. Artist

28. Leader Job OnePaint Portraits of Excellence!

29. People

30. “Leaders‘do’ people.”—Anon.

31. Les Wexner:From sweaters to people!

32. “Connoisseur of Talent”Source: Colleague on PARC’s Bob Taylor

33. Did We Say “Talent Matters”?“The top software developers are more productive than average software developers not by a factor of 10X or 100X, or even 1,000X, but10,000X.”—Nathan Myhrvold, former Chief Scientist, Microsoft

34. “We believe companies can increase their market cap 50 percent in 3 years. Steve Macadam at Georgia-Pacificchanged 20 of his 40 box plant managers to put more talented, higher paid managers in charge.He increased profitability from $25 million to $80 million in 2 years.”—Ed Michaels, War for Talent

35. Brand = Talent.

36. Our MissionTo develop and manage talent;to apply that talent,throughout the world, for the benefit of clients;to do so in partnership; to do so with profit.WPP

37. People II

38. Employees:“Are thereenoughweird peoplein the lab these days?”V. Chmn., pharmaceutical house, to a lab director

39. People III

40. A review of Jack and Suzy Welch’s Winning claims there are but two key differentiators that set GE “culture” apart from the herd: First:Separating financial forecasting and performance measurement.Performance measurement based, as it usually is, on budgeting leads to an epidemic of gaming the system. GE’s performance measurement is divorced from budgeting—and instead reflects how you do relative to your past performance and relative to competitors’ performance; i.e., it’s about how you actually do in the context of what happened in the real world, not as compared to a gamed-abstract plan developed last year. Second:Putting HR on a par with finance and marketing.

41. DD$21M

42. Decency

43. “It was much later that I realized Dad’s secret. He gained respect by giving it. He talked and listened to the fourth-grade kids in Spring Valley who shined shoes the same way he talked and listened to a bishop or a college president. He was seriously interested in who you were and what you had to say.” —Sara Lawrence-Lightfoot, Respect

44. Amen!“What creates trust, in the end, is the leader’s manifest respect for the followers.”— Jim O’Toole, Leading Change

45. “I have always believed that the purpose of the corporation is to be a blessing to the employees.”—Boyd Clarke

46. Grace

47. Rodale’s on “Grace” …elegance … charm … loveliness … poetry in motion … kindliness .. benevolence … benefaction … compassion … beauty

48. “Thank you”

49. “The deepest human need is the need to be appreciated.”—William James

50. “The two most powerful things in existence: a kind word and a thoughtful gesture.”—Ken Langone