The World’s First IT Based Performance Management system

1. The World’s First IT Based Performance Management system

2. What is Performance Management? A system to improve the performance of the individual and the Organization by structured feedback and alignment of goals. • more than Performance Appraisal. • more than 360 degree feedback. • more than feedback training. PerformMAX is a system.

3. db ThePerformMAX System • simple for the user • understandable by all staff • no HR jargon

4. The Performance Management Cycle

5. ThePerformMAXAgreement • Goals are cascaded • Goals are aligned • All staff have individual goals • Sole basis for appraisal • Platform for Coaching

6. ThePerformMAXSteps to Agreement

7. PerformMAX Performance Appraisal • step-by-step structured process • built-in objectivity • support for manager • 360 degrees feedback

8. The PerformMAX Steps to Appraisal • Steps Outputs Timescale Send memo & Other Raters form Step 1 4 weeks before Interview Preparation Send memo & Self-evaluation form Step 2 Complete Preliminary Rating & enter Preliminary Rating 3 days before Self-evaluation & Other Raters Get attitude right & make appraisee comfortable Step 3 1 day before Interview Guidelines The Interview Reconcile ratings sources & interview feedback Step 4 1 day after Final Rating Step 5 Produce memo and Performance Appraisal Report Follow-up 1 week after

9. PerformMAX Appraisal Benefits • Perceived & actual fairness and equity • Acceptance by staff • Negates common appraisal errors • Development based on results and capabilities within the cycle

10. PerformMAX Product Benefits • user friendly, IT based not paper based • built in learning so minimal training • easily customizable • produces valuable reports • Training Needs Analysis • Gap Analysis • Capabilities Map

11. PerformMAX Economic Benefits • reduction in staff turnover, absenteeism and grievance handling • individual productivity • organizational effectiveness • price vs. value • morale and credibility cost • cost of another appraisal system • training costs • staff time

12. Set-up Project group forms Group agreement Report to Exec. Mngt System Implementation Evaluation Appraisal of team agreement Debriefing key staff Report to Exec. Management Train the Leaders Training in concepts Assist with agreements 6 1 2 Train the Trainers Training in concepts Assist with agreements Review training materials Plan for roll-out 5 3 Roll-out appraisals Plan roll-out Modify materials Manager training Staff training Audit attitudes Roll-out agreements Train all staff Staff complete agreements Negotiate agreements Sample agreements Report on audits Report to Exec. Management 4

13. PerformMAX Services • Complete installation of Performance Management System • Consultancy on implementation and training strategies • Quality Assurance • Customization of videos, manuals and leader’s guides • Customization of software