On a mission to retain, manage and transfer knowledge and experience?

On a mission to retain, manage and transfer knowledge and experience?

Then, Now and the Future The physical environment • Open ‘pods’ based on geographic regions The work • New ‘leveled’ roles The people • Teams of 6 – 8 with a Team Leader • Cross function, experience and generations The physical environment • Traditional structured cubicles The work • Work and responsibilities narrow silos The people • No true team structure or interaction • Random social groups/connections

The Goals Vision for a desired end state • Improved ability to adapt to change • Retain and transfer knowledge and experience • Retainstaff

What do you need to start with? • Commitment up and down the organisational chart • Learning organisation model (LO) • Right people for the work and doing the right work for the people

Style (leadership) Systems (process) Strategy The Goal Shared Value Stakeholder Values Skills Strengths Structure The LO Model Training and Development

Bridging, Transferring, and Sharing within a Multi-Faceted Work Environment • “Team member bridges” created and supported by the work environment • Work distribution and individual progression that requires and supports knowledge transfer and sharing • Continuous adaptation leveraged through multi-faceted work teams

Bridging, Transferring, and Sharing • Recruitment • How • Who • On-boarding and integration into the team • Retention • How • Who • “Leaders” and team builders

In a Nutshell • Removed the physical barriers • Removed the technology barriers • Removed knowledge and experience barriers

On a mission to retain, manage and transfer knowledge and experience?