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Disaster Recovery An Integrated Approach. Sharad Sharma General Manager – India, and Vice President – Product Operations Symantec Corporation. Think Disaster. DATA CORRUPTION. COMPONENT FAILURE. APPLICATION FAILURE. HUMAN ERROR. MAINTENANCE. SITE OUTAGE.
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Disaster RecoveryAn Integrated Approach Sharad SharmaGeneral Manager – India, and Vice President – Product Operations Symantec Corporation
Think Disaster DATA CORRUPTION COMPONENT FAILURE APPLICATION FAILURE HUMAN ERROR MAINTENANCE SITE OUTAGE
Disaster Recovery is not just Data Recovery • Complete Operations Recovery is complex and process intensive • One can’t “think” when disaster strikes
App2 App1 Standby App1 App2 Standby Remote HA Cluster Example: DR for Shared Standby Primary Site Dual Use Servers OS & Application Images Reprovision Primary HA Cluster Data Replication Remote (DR) Site
EXECUTIVES STORAGE ADMIN NETWORK ADMIN SERVER ADMIN DATABASE ADMIN Activities during DR • Setup Remote Backup Policy • Create Remote Snapshot • Select Servers to reprovision • Migrate remote applications • Provision Servers with correct Images • Start Application(s) • Setup Remote Network • Setup cluster link • Reroute traffic to remote data center • Setup Remote SAN • Associate Remote Data Set to appropriate server • Access Disaster Situation • Declare Disaster
Create an automated DR Platform • Complete data center recovery • Coordinate recovery of data, server, network and non-IT resources … • DR Plan updated automatically at both sites • Enables easy Fire Drill, Fail Over, Fail Back • Enables measurable RTO, RPO • Customizable • Spans across multiple point products • Plan against newer threats • Security threats (virus attacks, worms etc.)
DATA APPLICATIONS PROCESSES PEOPLE INFRASTRUCTURE Holistic Solution! DRCC (Disaster Recovery Control Center) Common platform to orchestrate all DR aspects
NETWORK ADMIN App2 App1 Standby App1 App2 Standby DRCC Remote HA Cluster Site Disaster Event Shared Standby using DRCC Primary Site Dual Use Servers OS & Application Images Reprovision DR Practice Primary HA Cluster Data Replication Remote (DR) Site
DRCC Orchestrates DR Practice DRCC Start DRCC Receives Event. Server Admin Task Disaster Happens Provision selected servers Exec Task N/W Admin Task Network setup for App servers Executives assess situation Exec Task Storage Admin Task Disaster Declared Associate correct data set to server DBA Task N/W Admin Task Create remote data snapshot Route Incoming data traffic Server Admin Task DBA Task Setup remote backup policy Select servers to be reprovisioned Server Admin Task Migrate remote applications DRCC End Manual Semi-Automated Automated
Summary • Centralized DR Operations Management Platform • Automates as much of DR plan as possible • Mechanism to walk through the DR practices • Integrates IT and people processes • Umbrella across participating point products • Reporting of DR SLAs • Monitoring of DR SLAs